Category Archives: Industry

Is the Cloud really risk-free?

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Is the Cloud really risk-free?

The Cloud presents plenty of benefits that make it a very attractive choice, especially for SMBs who don’t want to be burdened with higher in-house IT costs, putting your data in the Cloud is not risk-free. Just as storing data on physical servers has its security threats, the Cloud presents certain security concerns as well. These include

  • Data breach: A data breach is when your data is accessed by someone who is not authorized to do so.
  • Data loss: A data loss is a situation where your data in the Cloud is destroyed due to certain circumstances such as technological failure or neglect during any stage of data processing or storage.
  • Account hijacking: Like traditional servers, data in the Cloud could be stolen through account hijacking as well. In fact, Cloud account hijacking is predominantly deployed in cybercrimes that require entail identity thefts and wrongful impersonation
  • Service traffic hijacking: In a service traffic hijacking, your attacker first gains access to your credentials, uses it to understand the online activities that happen in your domain and then uses the information to mislead your users or domain visitors to malicious sites.
  • Insecure application program interfaces (APIs): Sometimes, Cloud APIs, when opened up to third parties, can be a huge security threat. If the API keys are not properly secured, it can serve as an entry point for cybercriminals and malicious elements.
  • Poor choice of Cloud storage providers: A security lapse from the Cloud storage provider’s end is a huge security concern for businesses. It is very important to choose a trusted and experienced Cloud service provider who knows what they are doing.

Apart from the above, there are some common threats that apply to both the Cloud and traditional data storage environments such as a DDoS attack, or a malware attack where your data in the Cloud becomes susceptible because it is being shared with others and at other places.

Some Cloud security mechanisms that SMBs can invest in to keep their data safe

Cloud firewalls: Much like the firewalls you deploy for your local IT network, Cloud firewalls work to prevent unauthorized Cloud network access.

Penetration testing: Penetration testing is a sort of a Cloud security check where IT experts try hacking into the Cloud network to figure out if there are any security lapses or vulnerabilities that could serve cybercriminals.

Obfuscation: In obfuscation, the data or program code is obscured on purpose such that the system delivers unclear code to anyone other than the original programmer, thus mitigating any malicious activity.

Tokenization: Tokenization is the process of replacing sensitive data with unique identification symbols that retain all the essential information about the data without compromising its security.1

Virtual Private Networks (VPN): Another, more commonly used mechanism is the VPN. VPN creates a safe passage for data over the Cloud through end-to-end encryption methodology.

Investing in a good Cloud security system is a must, but, in the end, you also need to remember that Cloud security is not only about antivirus software, firewalls, and other anti-malware tools. You need to pick the right MSP and work closely with them to implement a Cloud security solution that works for you.

1https://searchsecurity.techtarget.com/definition/tokenization

Things to consider before switching to the Cloud

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Things to consider before switching to the Cloud

More and more businesses are switching to the Cloud to store their data and rightly so. The Cloud offers numerous benefits over the traditional, physical on site server. For example,

  • Anytime, anywhere access to your data: Information in the Cloud can be accessed from anywhere using an internet connection, unlike in the case of traditional servers, where you need a physical connection to the servers
  • Significant cost savings: You cut hardware costs, because the Cloud follows a ‘pay-as-you-use’ approach to data storage
  • SaaS compatibility and support: The Cloud allows the use of Software-as-a-Service since the software can be hosted in the Cloud
  • Scalability: The Cloud lets you scale up and down as your business needs change
  • 24/7 monitoring, support, and greater access reliability: When your data is in the Cloud, the Cloud service provider is responsible for keeping it safe and ensuring it is securely accessible at all times. They monitor the Cloud’s performance and in the event of any performance issues, they provide immediate tech support to resolve the problem

Your big Cloud move: What to consider

If you are considering moving to the Cloud, you will find it helpful to sign-up with an MSP who is well-versed with the Cloud. They can advise you on the benefits and risks of the Cloud and also offer the Cloud solution that’s right for you. In any case, before you migrate to the Cloud, make sure you are dealing with a reputed Cloud service provider who has strong data security measures in place. You can even explicitly ask them what security mechanisms they have invested in to manage data access and security.

Yes, moving to the Cloud has it benefits, but it also has its challenges including security risks. Learn more in our next blog, “Is the Cloud really risk-free?”

7 Ways To Maximize Workplace Productivity With Tech

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In the fast-paced world of business, efficiency and productivity are paramount. Advancements in technology have revolutionized the way we work, providing a plethora of tools and resources to help us accomplish more in less time. Maximizing workplace productivity with technology has become an essential strategy for organizations looking to stay competitive and innovative in today’s global market. Here are 7 ways to add tech to your day-to-day activities to stay productive.

1. Automation And Streamlining Processes:

One of the most significant ways technology maximizes workplace productivity is through automation and process streamlining. With the help of tools like workflow automation software and robotic process automation, businesses can automate repetitive tasks, freeing up employees to focus on more creative and strategic tasks. By automating routine processes, organizations reduce the likelihood of errors and increase the speed at which tasks are completed. This not only boosts efficiency but also enhances job satisfaction by allowing employees to concentrate on tasks that require critical thinking and problem-solving skills.

2. Collaboration And Communication:

Effective communication and collaboration are vital to a productive workplace. Technology has provided a range of solutions, such as video conferencing, project management software and instant messaging platforms, that enable teams to work together seamlessly regardless of their geographic locations. These tools facilitate real-time communication, file sharing and project tracking, ensuring that all team members stay on the same page and are able to work efficiently together. This results in faster decision-making, improved project management and, ultimately, higher productivity.

Need help with choosing the right collaboration and communication tools for your business? We can help! Click here to book a 10-minute discovery call to get started.

3. Data Analytics And Business Intelligence:

In the modern workplace, data is king. The ability to collect, analyze and leverage data is a powerful tool for improving productivity. With the help of advanced analytics and business intelligence tools, organizations can gain insights into their operations, customer behavior and market trends. This data-driven approach allows for informed decision-making, optimized resource allocation and the identification of areas where improvements are needed. By harnessing data and analytics, businesses can work smarter, not harder.

4. Remote Work And Flexibility:

Technology has also played a pivotal role in reshaping the traditional office environment. The rise of remote work and flexible work arrangements has been made possible by advancements in communication and collaboration tools. Employees can now work from anywhere, provided they have an Internet connection, which not only enhances their work-life balance but also opens up opportunities for businesses to tap into a global talent pool. Remote work can boost productivity by reducing commuting time and allowing employees to work in environments where they are most comfortable and productive.

IMPORTANT: Security should be a high priority if you have remote workers. If you don’t have a robust security system for virtual team members, you need to get one right away.

5. Project Management And Task Tracking:

Effective project management is key to productivity. With project management software, businesses can plan, execute and monitor projects more efficiently. These tools provide a clear overview of tasks, deadlines and team member responsibilities, ensuring that everyone stays organized and accountable. From agile methodologies to Gantt charts, technology offers a range of project management approaches to suit various business needs.

6. Employee Training And Development:

Investing in technology for employee training and development is another avenue to maximize workplace productivity. Learning management systems and online training platforms enable organizations to offer continuous learning opportunities to their employees. By upskilling and reskilling their workforce, companies can ensure that their staff remains adaptable and capable of using the latest tools and technologies, which in turn enhances overall productivity.

7. Security And Data Protection:

As technology becomes more integrated into the workplace, the need for robust security and data protection measures is crucial. Cyber security solutions help protect sensitive information, prevent data breaches and ensure business continuity. When employees feel secure in their digital environment, they can work more confidently and productively, knowing that their data and the company’s assets are protected.

Technology is an indispensable resource for maximizing workplace productivity. From automating tasks and improving communication to harnessing data and fostering employee development, technology offers a wide range of solutions to enhance efficiency and effectiveness in the modern workplace. Embracing these technologies and staying up-to-date with the latest trends is essential for businesses looking to thrive in today’s competitive and ever-evolving business landscape. By leveraging technology effectively, organizations can achieve their productivity goals, improve their bottom line and create a dynamic, innovative work environment.

If you need help creating a strategic plan for your technology, such as determining what software to invest in, sourcing devices, creating a plan for efficiency or securing your network, our IT team can support you. Click here to book a 10-Minute Discovery Call to get started.

Your guide to Office 365: Part 1

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Your guide to Office 365: Part 1

Are you considering investing in Microsoft Office 365? Whether you already use the Microsoft Office Suite and are now thinking of switching, or considering whether to opt for this Microsoft product as your first Office tool, this blog will help you understand Microsoft Office 365 better. Learn what Office 365 is all about in our 2-part blog series.

What is Office 365?

Let’s start with what Office 365 is. Office 365 is a suite of Microsoft Office programs that includes email client, spreadsheet, presentation, document, calendar/reminder, collaboration and chat tools.

How is it different from the regular Office package?

Unlike the regular Office package, Office 365 is web-based. That means all your data is stored in the cloud and retrieved from there every time you need to access it. It is not necessary to store the software on your computer, though you have the option to install it if you wish.

What are the benefits of Office 365?

Web-based

The regular Office package stores your data locally, on a computer. When you store your data locally, there are chances of downtime and data loss if the hard disk becomes corrupted or fails. Also, you cannot access it unless you have access to the specific computer or hard disk it is stored on. Office 365, on the other hand, is web-based and can be accessed from anywhere, as the data is not stored on any particular hard disk.

Standard data security is taken care of

Office 365 uses encryption, so, in general, your data is safer than it would be on the desktop version of the Office. Plus, it is HIPPA and FERPA compliant, which makes it easier if you are operating in the healthcare or education sector. Plus, the security in cloud-based storage is generally stronger than what you get when storing at the local level.

More storage

Office 365 offers more storage space compared to the traditional version of Office. In the traditional version, when you use Outlook email client, the emails are stored on your hard drive, slowing down your system and eventually making you run out of space, forcing you to delete a lot of those older emails. Often we see that clients don’t want to lose old emails. Maybe they find them all too important to let go of, or they just don’t want to spend time browsing through hundreds of them deciding which ones to delete. In any case, Office 365 comes with 50GB of storage space for emails, so you don’t have to worry about this issue anymore.

Stay tuned for part two of our blog, Your Guide to Office 365-II.

Forego the standard IT staffing model?

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From the outset, even the smallest start-up is reliant on an IT infrastructure. Digital technology cannot be avoided. For small-to medium-sized businesses, developing and bringing on staff to support that IT infrastructure is often a low priority compared to ramping up operations and meeting the revenues goals necessary to stay operational. Resources to address IT needs may not be available (for at least, perceived to be unavailable) Management is focused on revenue growth and meeting operational and business requirements. Management may also be incentivized to direct available funds in these directions, rather than building out a robust and sufficiently risk averse IT infrastructure. Also, management may not have the background that provides sufficient experience to identify areas where IT staffing is necessary to maintain a stable and sustainable business.

In a small- to medium-sized business beginning to explore the development of an IT support staff, or even in a large organization undergoing significant transformation, there may be a tendency to begin the process of IT staffing with a top level individual–a CTO, IT director or IT manager. Once hired, that individual would be relied on to begin the process of building out an IT staff.

Data backup planning: 10 best practices for protection

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I was this article today and thought I would share & add my two cents worth.

For most organizations, loss of business data could spell disaster. Possible outcomes include reputational damage, regulatory penalties, loss of competitive advantage and damage to customer service. Ultimately, it could mean the end of the business.

 

Here’s a look at the top five tape storage backup and recovery tips of 2009. Learn about tape backup and tape trends in 2009 with these top tips.

No business wants to lose data — of any kind — so it’s essential that all relevant data and databases are protected. The most effective way to achieve that goal is to establish data backup planning procedures with secure technology that not only protects data, but enables it to be quickly and securely accessible.

Here are 10 best practices for optimizing data backup planning activities.

Establish data backup, data retention and data destruction policies. These three policies comprise the foundation of a secure data backup program. Policies are also essential when an audit is being conducted. Data backup translates to the process of identifying data to be backed up, the frequency and timing of backups, the tools and technology to be used for backups, and the process for accessing backed-up data. Data retention defines what data will be retained, the format in which the data is stored and the duration of the storage. Finally, data destruction defines what data is to be destroyed, when it takes place, and the process for destroying the data and the media on which it is stored.

Plan for dramatically increasing amounts of data. Regardless of what your current data storage requirements are, plan your backup needs on the basis that your capacity is likely to grow annually. Whatever storage resources you have in place now — whether on-site or remote/cloud — be sure you can scale quickly and cost-effectively if needed.

Ensure backed-up data is secure and protected from unauthorized access. We have seen far too many examples of cybersecurity breaches where large amounts of data are stolen or compromised. Whether data is stored on-site or remotely, ensure the resources needed for confidentiality, integrity and availability enable data to be protected from unauthorized access, prevent alterations or changes, and allow access anytime and from anywhere via secure technologies.

Build a backup environment composed of multiple elements. While many organizations still use on-site physical data storage arrangements, such as file servers, NAS and tape, the growth and acceptance of remote and cloud-based storage options are significant. Costs for remote storage make those options increasingly affordable, and assuming their security arrangements are robust, remote storage is a major best practice. The 3-2-1 Rule for data backup planning states there should be at least three copies of data available, stored on at least two storage devices and that at least one of those devices is located remotely. Major cloud storage providers, such as Amazon, IBM and Microsoft, offer an array of options and pricing plans.

Optimize backup plans and procedures to business requirements. It’s simple to have a backup program that requires once-daily backups of incremental data changes and once-weekly backups of all data. But if your organization is subject to regulatory requirements, you may need to have a backup arrangement for the regulated data and another one for other business data. Some data may need to be backed up or replicated almost immediately, while other data can be backed up daily or even weekly. Your data backup program should be based on your business needs.

Back up all your operating environments. Today’s businesses use a variety of operating environments. The key trend is to virtualize critical business operations. In such environments, it is essential that backup programs are powerful, cost-effective, secure and fast. Naturally, such environments have a cost associated with them. Take a close look at the total cost of ownership when conducting your data backup planning.

Consider tape backup. Sophisticated remote and cloud-based data backup services can be costly, whereas tape can be a cost-effective alternative, especially for data that is not needed daily or even hourly for business operations. [This point couldn’t be more off. Yes, tape is cheap but 50% of tape recoveries fail.  Even today after many advances and capacity 50% still fail for ALL sizes of organizations over the last 50 years]

Employ a backup architecture that supports data compression and deduplication to reduce infrastructure needs. With ever-increasing volumes of data to be stored, consider arrangements to conserve storage requirements, such as data compression and deduplication. The cost for such technologies may help defer a major — and costly — investment in backup technology.

Implement fast and secure access to backed-up data. With the investments being made in backup infrastructures, a key component is to have technology that speeds up the ability to find and access data that has been backed up.

Test backup plans regularly. No matter how robust your backup strategy is or how much diversity is in place for storing data, it’s still essential to test your backup plan, especially if a disaster has occurred. Just as a technology disaster recovery (DR) plan should be tested at least annually, so should your data backup plan. Ideally, the data backup planning element should be part of a DR test.

Overall a good article. Unfortunately, almost all organizations that I encounter before I get involved don’t follow all the most important pieces, follow-up, test and check to make sure it will work when you need it.

Mirrored Storage | Secure CLOUD Solutions for Business | mirroredstorage.com
Mirrored Storage provides cloud backup, cloud storage and a full range of Information Technology services to businesses in Dallas, Fort Worth and surrounding area.
By John Neibel | mirroredstorage.com

World Backup Day: Is it needed or not? Tech experts share their views

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Tech experts react to annual World Backup Day.

Source: http://www.cbronline.com/news/cybersecurity/world-backup-day-needed-not-tech-experts-share-views/

World backup day

As we reach the annual World Backup Day of the year, it is important to focus on the importance of backing up to avoid losing important files that could have been saved with a simple back-up procedure.

I, for one totally know how this feels following my recent incident of dropping my phone down the toilet, to which the phone became instantly inactive losing over 2000 pictures, files, A LOT! All of which could have been saved if I had just backed up to cloud, but yes I’ve learnt the hard way.

So now here’s the question- shouldn’t back-up day be every day? Does a day dedicated to it really express its true importance and effects?

Well, CBR put together a list with what some experts in this field have to say to answer this mystery.

 

GDPR

In aid of raising awareness of the risks of losing data and what can be done to prevent it, Cloud computing company, Rackspace shares its views on the importance of UK businesses backing up their data.

Read more: How Organisations Should Be Preparing for the GDPR

Lillian Pang, Senior Director of Legal and Data Protection Officer, Rackspace said: “Every day data becomes more valuable to businesses, with more and more created at an ever-increasing speed. While the message to ‘back up’ data is beginning to resonate, this in turn means that businesses are up to their necks in large amounts of data that needs protecting. And this is just the data they know about, without even thinking of what is going on in shadow IT.

GDPR“Initiatives like World Backup Day serve as a timely reminder to businesses not only of the need to back up data, but also to protect and carefully manage this invaluable asset. Like all risk based strategies, businesses must know what really needs to be backed up in the first place. In other words, businesses must understand what the ‘mission critical data’ actually is.

 “The sheer scale of data in circulation means that a simple backup tool is no longer enough in minimising the risk of valuable file or database goes missing or becoming corrupted. In addition, the process of backing up data has become more complex than it used to be because companies are more conscious than ever of the compliance regulations they have to adhere to.

“ If processes aren’t in place to meet legislation like GDPR, it’s not just reputational damage that organisations need to worry about – high fines could also have a significant business impact. Businesses need to dedicate time and resource to implement and execute on the processes in place for identifying and responding quickly to system degradations or failures.”

 

Disaster Recovery

In response to the importance of regular backups, Cloud service provider, iland shares the idea that backing up data is an easy and hassle-less procedure that can be done daily or any day of the week. Still yet, many organisations and individuals ignore the process for different reasons.

Brian Ussher, President and Co-Founder, iland said: “On World Backup Day, it’s a good time to recognise how far the market has come in protecting mission-critical business data. The scalability, flexibility and on-demand nature of the cloud means that backup and DR strategies that were previously only available to large enterprise customers are now also within the reach of small and medium sized businesses.

“Indeed, many of our customers have evolved from onsite backup to cloud backup to a full cloud-based disaster recovery strategy.  While risks ranging from the dramatic; hurricanes, storms and ransomware attacks to the mundane; power outages, unauthorised changes and human error are only increasing, companies of all sizes can be confident that the technology and expert assistance is available to help them achieve IT resiliency and business continuity.”

What do Veeam and Hitachi Data Systems have to say?

Data Centre Action

Again, in response to World Back up Day itself, many look at the risks of making organisations back up on the same day. Not only could it cause a crash in backup locations, but who can be so sure that the process of large amounts of data transfer at once will not cause users files to end up in different locations.

This is why files should consistently be stored in secure locations.

Jon Leppard, Director, Future Facilities said: “A comprehensive backup policy should involve keeping copies of data on a local server or hard drive, but most importantly it should also be stored in an external location –usually a datacentre. But even datacentres have capacity limits on the volume of data they can store at any one time. If everyone were to back up at the same time there would be considerable pressure on network bandwidth and global data centre capacity.

“Data centre operators must ensure they have a backup strategy in place, in terms of predicting the impact of a sudden spike in demand. After all, backup must be failsafe, or it is of little value. With that in mind, maybe encouraging everyone to backup on one day of the year is not the right approach.”

 

Availability Gap

As we have a specific day set aside to encourage backing up, it should be just as important to demand continuous availability, especially as businesses are now required to adjust to become the Always-On enterprise to allow 24/7 availability.

For this reason, it is advised that World Availability Day should be imposed the day before World Backup day and should also be given more awareness, according to Veeam.

Richard Agnew, VP NW EMEA, Veeam said:  “In today’s connected world, businesses need to ensure availability to avoid a breakdown in operations.

“The recent AWS outage (which took down many large websites for several hours) paints a clear picture that businesses cannot afford to have unavailable data. Not only does brand reputation take a toll, businesses are also left out of pocket. Organisations have become more aware of the dreaded ‘availability gap’ emerging – which includes data loss, extended recovery times, unreliable data protection, and a lack of knowledge of the IT environment leading to unplanned issues and downtime.

“Organisations have implemented innovative solutions and planning which needs to be complemented with processes that can ensure availability at all times. With AI, machine learning and the Internet of Things driving IT modernisation, it’s imperative that data and functionality is protected at all times, and that’s why having a secure website is important, but you can achieve this with the right hosting, and if you don’t know how to host a websites there are guides such as the Introduction to Web Hosting site you can find online and is perfect for this purpose.

“The boardroom discussions need to evolve from the backup and recovery strategy to availability. It’s high time for businesses to take action and introduce an IT strategy that ensures their business is Always-On 24/7.”

 

Data Storage

For businesses especially, secure enterprise data storage should be of key importance especially considering the upcoming GDPR effects which are due to take place.

Steve Lewis, CTO UK&I, Hitachi Data Systems said: “With just a year to go before organisations operating in the EU must become GDPR-compliant, it’s now more important than ever for companies to focus on safely and securely storing organisational and customer data.

“The amount of data captured by businesses every day can be a huge asset, unlocking valuable insights and creating competitive advantage. However, this same information can also cause serious headaches for those tasked with securely storing and managing it – and GDPR is putting a time limit on the need to get this right.

“As a result, it’s no surprise that many organisations are looking to new solutions to help them navigate the regulatory landscape – with Data Protection Officers increasingly being hired to guide organisations and provide a bridge between the IT department and the boardroom, and companies looking for technology solutions to help them better manage and govern the data they hold.”

Cyber Security Breaches at SMB’s in 2017

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I read a very interesting article about 2017 predictions for SMB’s closing due to Cyber Attacks.  Businesses surveyed concerns have risen concerning their technology, email and even documents which can be in Word format or PDF which you can format with an sodapdf software .

It’s not just big firms like Target or Home Depot that need to worry about cyber security. Forty-three percent (43%) of all cyberattacks target SMBs.(1) Not surprisingly, our data shows they are increasingly concerned about the safety of their company’s technology and files. Most SMBs don’t have in-house experts to deal with breach issues, and the average recovery cost is $36,000. Sadly, 60% end up having to close their doors within six months of the breach (2). In 2017, this could add up to 550,000 business failures.

Sources: (1) Symantec Internet Security Threat Report 2016; (2) National Cyber Security Alliance 2016; Bank of America SBO Report 2015; The Business Journals SMB Insights; E = predicted estimate/preliminary data from SMB Insights 2017

The ONLY TRUE WAY to protect your business is with services like Data Protection solutions like we provide to our clients.  We can also help with protecting your network and many other aspects with our Proven Technology Services specifically out Network Services.

Mirrored Storage | Secure CLOUD Solutions for Business | mirroredstorage.com
Mirrored Storage provides cloud backup, cloud storage and a full range of Information Technology services to businesses in Dallas, Fort Worth and surrounding area.
By John Neibel | mirroredstorage.com

Ford Cancels Mexico Plant, CEO Says It Wasn’t Due to Trump

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Video of the day!  Watch this video.  It was a great highlight, but the underlying message is not what it seems.

I predict more media manipulation on steroids for the next few years!

Mirrored Storage | Secure CLOUD Solutions for Business | mirroredstorage.com
Mirrored Storage provides cloud backup, cloud storage and a full range of Information Technology services to businesses in Dallas, Fort Worth and surrounding area.
By John Neibel | mirroredstorage.com

9 hidden Xbox One features only power users know about

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The Xbox One is an incredible gaming console with the capability to do all sorts of cool things, but unless you have your finger on the pulse of the latest Xbox news, you might be missing out on a few of its best features, including the ability to play with a projector instead of a monitor.

Here are nine especially great features of the Xbox One that you may not know about.

Tim Mulkerin contributed to an earlier version of this story.

  1. Play your saved games on any Xbox One.

  2. See how much data your console is using.

  3. Continue your Xbox 360 games on your new Xbox One.

  4. Use your phone or tablet as a controller.

  5. Stream Xbox One games to your Windows 10 PC.

  6. Expand your storage with an external hard drive.

  7. Watch TV with Sling and ditch your cable plan.

  8. Plug your cable box directly into your Xbox One and make it the home base for all things TV and gaming in your household.

  9. Set any achievement as a background on your home screen.

Source: http://www.businessinsider.com/xbox-one-features-only-power-users-know-about-2016-12?r=UK&IR=T/#plug-your-cable-box-directly-into-your-xbox-one-and-make-it-the-home-base-for-all-things-tv-and-gaming-in-your-household-8

Mirrored Storage | Secure CLOUD Solutions for Business | mirroredstorage.com
Mirrored Storage provides cloud backup, cloud storage and a full range of Information Technology services to businesses in Dallas, Fort Worth and surrounding area.
By John Neibel | mirroredstorage.com