What exactly is Malware? A definition and some common types.

What exactly is Malware? A definition and some common types.

So what happens when you get software that has been mixed with a strong dose of malicious intent? You get malware, the term used to describe all manner of software invasion that has been designed to do bad things to your computers, networks and digital devices. It may have been created to steal something from you, such as data that can be monetized. It may try to directly steal money from you by draining bank accounts, or using credit card numbers. Sometimes, malware’s intention may be political: it may be about governmental intrigue or industrial espionage, Or it may just be about showing off or causing chaos for its own sake. Whatever the motivation, every organization needs to be constantly on guard to protect its data. Failure to protect the data of your clients and employees can result in serious damage to your reputation and brand as well as lead to fines from regulatory bodies. It can also open you up to liability from individuals or groups that have been harmed.

Malware isn’t new, of course. As long as there have been computers there has been malware. Long before computers were connected to the internet and other public networks, malware was placed onto floppy discs. Once inserted into a computer, they could wreak havoc. Now, it is through our connectivity that bad actors work to infect our computer systems.

Types of Malware

Malware is an umbrella term that covers an array of specific tools to cause trouble or steal data. These include…

Viruses
A virus is pretty much what you would think. Like the flu, it attaches itself to a host program where it then will try to change the code to steal your data, log your keystrokes, or corrupt your system/data. Generally, to be infected by a virus, some user action has to occur that allows the virus into your system. Example: The user opens a link found in an email that looks to be from a legitimate source, but isn’t.

Worms
Worms are similar to viruses in how they replicate and attempt to cause damage but they don’t require a user action. Worms find vulnerabilities or holes in code that allows them access.

Trojan Horse
Just like the Greek myth, trojans trick you into accepting something you want, but inside it has bad intentions. Basically, a trojan refers to the method the cybercriminal uses to get you to download a virus or other infected program.

Adware
Adware is a type of virus that can invade through various methods, such as a trojan or corrupted software. Adware generally besieges you with pop-up ads.

Keyloggers
This is malware that can track your keystrokes. This particular malware’s goal is to track your keystrokes and identify passwords or credit card information, for example, and then log into your accounts.

Ransomware
No malware seems to get as much media attention as ransomware. And for good reason. Unlike some other forms of malware, once this has invaded, there is very little you can do to eliminate the virus. Ransomware seizes your data and holds it for ransom. Unless you choose to pay the ransom fee, usually in some cryptocurrency, you are out of luck. In the specific case of ransomware, prevention is the key. Having clean backups of your data which are kept continuously up to date is about the only way to sidestep a ransomware attack on your data.

What can you do? Simply put, an off the shelf anti-virus software (now referred to as anti-malware) isn’t going to cut it in the business arena. Your systems are far too complex, with too many endpoints to rely on a solution better limited to home use. More importantly, you need protection systems, such as Endpoint Detection. An MSP is your best resource. As a small- to medium-sized business owner, you have limited time and resources to explore and design these protections on your own. An MSP can be your strategic partner in data and digital security.

AI-Powered Cybersecurity Threats: Why Small Businesses Are at Risk and How to Protect Yourself

Think hackers only target big corporations? Think again.

With the rise of artificial intelligence (AI), cyber-criminals are now able to scale their attacks more effectively than ever—and small businesses are at the top of their list. Why? Because while you might not have the resources of a Fortune 500 company, you still have valuable data they can exploit.

Gone are the days of slow, simplistic hacking tools. AI gives cyber-criminals smarter, faster methods to bypass businesses that aren’t prepared. Without a solid defense in place, they’ll find a way in.

Here’s how AI is revolutionizing cyber-crime and, more importantly, how you can protect your business from becoming a target.

AI-Powered Phishing Scams

Traditional phishing relied on generic, poorly written emails—often full of errors. AI has changed the game by enabling hackers to craft highly personalized, convincing messages. Using AI, attackers can:

  • Scrape social media and business websites for personal details
  • Mimic real contacts or brands
  • Adapt language to sound authentic

Imagine receiving an email that looks like it’s from your bank, addressing you by name and referencing a recent “transaction attempt” that was declined. It asks you to “click here to confirm your information.”

If you click the link, you could be led to a fake website designed to steal your login credentials or even install malware on your system. The result? Hackers gain access to your accounts, steal sensitive data, or launch further attacks.

Automated Vulnerability Scanning

AI is now used to automate scanning for weaknesses in small businesses’ systems. These tools can:

  • Identify outdated software or weak network configurations
  • Target vulnerabilities faster than ever

For small businesses with limited IT resources, these automated attacks are a growing threat. Hackers can find and exploit weaknesses within minutes, leading to costly downtime, data theft, or even a complete loss of access to your network.

AI-Driven Malware

AI also enables hackers to create malware that evolves quickly. These malicious programs:

  • Learn how antivirus software works to avoid detection
  • Adapt to exploit new vulnerabilities in real time

AI-powered ransomware, for example, can lock down systems faster and more effectively, demanding ransoms and putting small businesses at heightened risk.

Deepfake Technology for Social Engineering

AI-generated deepfakes are no longer just a Hollywood tool. Cyber-criminals use deepfake technology to impersonate trusted contacts or executives, convincing employees to:

  • Transfer funds
  • Share sensitive data

For example, imagine your CFO receives a call that sounds exactly like your CEO, instructing them to wire funds urgently to close a deal. The voice is so convincing that the CFO follows through, only to discover it was a fraudulent request.

Deepfakes make these scams incredibly believable, leaving even the most cautious employees vulnerable.

Advanced Password Cracking

AI-powered algorithms can guess passwords at lightning speed, even cracking moderately strong ones by recognizing patterns. This makes traditional passwords less secure than ever.

Tip: Multi-factor authentication is essential to combat this growing threat.

How to Protect Your Business from AI-Powered Cyberattacks

  1. Invest in AI-Driven Defenses: Use cybersecurity tools that leverage AI to detect and respond to threats in real time.
  2. Educate Your Team: Train employees to recognize phishing and social engineering tactics.
  3. Conduct Regular Audits: Regularly check your IT infrastructure for vulnerabilities.
  4. Strengthen Authentication: Implement multi-factor authentication and encourage strong, unique passwords.
  5. Partner with Experts: Managed IT providers can proactively monitor your systems and implement security solutions.

AI is transforming cybersecurity for both attackers and defenders. While hackers use AI to target vulnerabilities, businesses can also use it to strengthen their defenses. Staying informed and proactive is key to keeping your business safe in this evolving digital landscape.

Ready to fortify your business? Click here or call us at 214-550-0550 to schedule a FREE Cybersecurity Assessment today and ensure your defenses are AI-proof.

Data Privacy Day: Shield Your Business from Costly Data Breaches

Every year, January 28 marks Data Privacy Day, a reminder of the importance of safeguarding sensitive information. For businesses, data privacy is more than just a buzzword—it’s a critical defense for your reputation and bottom line.

In 2023, data breaches cost businesses an average of $4.35 million (IBM’s Cost of a Data Breach report)—a number that’s only rising. The good news? By taking proactive steps, you can significantly reduce your risk.


Why Data Privacy Matters for SMBs

Many small and midsized businesses believe they’re too small to be targeted by cybercriminals. That’s a dangerous myth. In reality:

  • 43% of cyber-attacks target small businesses.
  • Most SMBs lack the resources to recover from a major breach.

The consequences of a data breach include:

  • Financial Losses: Ransom payments, fines, and legal fees.
  • Reputational Damage: Loss of customer trust can drive clients away.
  • Operational Disruption: Downtime that halts business operations.

What Data Are Hackers After?

Cybercriminals target any valuable data they can find, including:

  • Customer Information: Credit card details, addresses, and login credentials.
  • Employee Records: Social Security numbers, payroll, and health data.
  • Business Financials: Bank accounts, invoices, and trade secrets.

How Does Data Get Stolen?

Hackers use several tactics to breach your systems:

  • Phishing: Deceptive emails that trick employees into revealing sensitive info.
  • Ransomware: Locking you out of your data until a ransom is paid.
  • Weak Passwords: Exploiting easily guessed or reused credentials.
  • Unsecured Networks: Intercepting data on public Wi-Fi or unprotected systems.

5 Steps to Strengthen Your Data Privacy

  1. Know Your Data
    Understand what data you have, where it’s stored, and who has access to it. Conduct an inventory of:
    • Customer information.
    • Employee records.
    • Financial details.
    Quick Tip: Only collect and store what you truly need—less data means less risk.
  2. Encrypt Everything
    Encryption converts sensitive data into unreadable code, protecting it from hackers.
    Pro Tip: Use encryption both in transit (when data is sent) and at rest (when stored).
  3. Implement Strong Access Controls
    Adopt the principle of least privilege (PoLP), ensuring employees only access data relevant to their roles.
    Example: Marketing teams shouldn’t have access to payroll data.
  4. Train Your Team
    Human error is a leading cause of data breaches. Regular training on data privacy best practices is essential.
    Teach your team to:
    • Spot phishing attempts.
    • Secure devices in public spaces.
    • Report suspicious activity.
    Statistic: 88% of data breaches are caused by employee mistakes (Stanford University).
  5. Partner with a Trusted IT Provider
    Managing data privacy is complex. An IT provider can:
    • Conduct audits.
    • Monitor vulnerabilities.
    • Respond to potential threats quickly.

Don’t Leave Data Privacy to Chance

Data breaches don’t just hurt your finances—they can destroy your reputation and even your business.

This Data Privacy Day, assess your security practices and make necessary improvements.

Start with a FREE Network Assessment to uncover vulnerabilities and ensure your business is protected.

Click here to schedule your FREE assessment and take control of your data privacy today. Let’s make 2025 the year your business stays ahead of the threats.

New Year, New Tech: Top IT Upgrades to Transform Your Business in 2025

The start of a new year is more than just resolutions—it’s the perfect opportunity to reevaluate your business’s technology. With 2025 ushering in rapid advancements and an AI-driven digital landscape, staying competitive requires IT solutions that enhance efficiency, fortify security, and future-proof your operations.

Outdated IT systems can cost SMBs dearly: ITIC reports that IT downtime averages $1,670 per minute per server. Beyond the financial toll, inefficiencies—like dropped calls, slow internet, and poorly organized cloud systems—create disruptions that hinder productivity.

Here are the top IT upgrades to help your business thrive in 2025:


1. Move to the Cloud: Flexibility Meets Cost Savings

Cloud solutions are no longer optional—they’re essential for businesses aiming to stay efficient and competitive. Cloud technologies go beyond file storage, driving collaboration, business continuity, and scalability.

4. Leverage AI-Powered Tools

Key benefits include:

  • Reduced reliance on physical servers.
  • Scalable resources tailored to your business.
  • Lower IT maintenance costs.

Businesses using cloud solutions see an average 20% reduction in IT expenses (Flexera). If you haven’t embraced the cloud yet, now’s the time.


2. Fortify Your Cybersecurity Strategy

With cybercrime expected to cost businesses $10.5 trillion annually by 2025 (Cybersecurity Ventures), robust security is non-negotiable. Protect your business with:

  • Endpoint detection and response (EDR).
  • Multifactor authentication (MFA).
  • Proactive threat monitoring via managed security service providers (MSSPs).

Investing in cybersecurity safeguards your operations, reputation, and customer trust.


3. Upgrade Your Hardware

Outdated hardware slows productivity and increases vulnerabilities. If your computers, servers, or network devices are aging, consider modern replacements.

What to prioritize:

  • Energy-efficient devices.
  • Windows 11 compatibility (Windows 10 support ends in October 2025—don’t wait until the last minute!).
  • Hardware designed for AI and cloud computing.

AI is no longer a luxury; it’s a must-have for businesses seeking operational efficiency. AI-driven tools can:

  • Automate repetitive tasks.
  • Enhance customer service with smart chatbots.
  • Deliver real-time insights to improve decision-making.

For IT teams, AI can proactively identify and resolve issues before they impact operations, ensuring smoother business continuity.


5. Adopt Unified Communications (UCaaS)

Unified Communications as a Service (UCaaS) integrates email, phone, video conferencing, and chat into one seamless platform, streamlining communication and collaboration.

Pro Tip: Choose a UCaaS provider with robust security and integration features to simplify adoption across your business.


Tailor IT Upgrades to Your Needs
Every business is unique, and IT solutions should be customized to your specific goals. A FREE Network Assessment is a great way to evaluate your current infrastructure, identify inefficiencies, and prioritize investments for maximum impact.

Ready to future-proof your business for 2025?
Call us at 214-550-0550 or click here to schedule your FREE Network Assessment today. Let’s build a smarter, more secure IT environment for your business!

Maximizing Workplace Productivity: The Power of a Year-End Tech Refresh


As the year comes to a close, it’s the perfect opportunity to reflect on how well your technology is supporting your business goals. Outdated or inefficient systems can hold your team back, but a strategic tech refresh can set you up for success in the New Year. From boosting efficiency to enhancing collaboration, here are seven tech strategies to maximize workplace productivity.


1. Automate and Simplify Repetitive Tasks

Repetitive tasks take up valuable time and energy. Tools like workflow automation and robotic process automation (RPA) can handle routine activities such as data entry, scheduling, and reporting with speed and precision. This frees up your team to focus on higher-value work, reducing errors and boosting job satisfaction.

Year-End Action:

  • Identify repetitive tasks and explore automation tools to streamline operations.
  • Assess the ROI of automation in terms of time saved and efficiency gained.

Security Tip:
Ensure automation tools adhere to strict security protocols. Choose providers that comply with data protection regulations like GDPR or CCPA and offer encryption to safeguard sensitive information.


2. Upgrade Communication and Collaboration Tools

Modern communication tools can transform how teams work together, enabling seamless file-sharing, real-time updates, and effortless collaboration across locations. Platforms like video conferencing software and project management tools are essential for keeping everyone aligned and productive.

Year-End Action:

  • Review your existing collaboration tools and upgrade to solutions with better integration and user-friendly features.

Security Tip:
Prioritize tools with robust security measures like end-to-end encryption and multifactor authentication. Educate your team on secure file-sharing practices to minimize risks.


3. Use Data Analytics for Smarter Decisions

Data analytics tools help you unlock insights into your operations, customer behavior, and market trends. By making data-driven decisions, you can allocate resources more effectively and drive productivity gains.

Year-End Action:

  • Evaluate whether your current analytics tools meet your business goals. Consider upgrading to platforms that offer deeper insights or greater scalability.

Security Tip:
Protect sensitive data handled by analytics tools with encryption and secure storage. Limit dashboard access to authorized personnel and conduct periodic access audits.


4. Support Remote and Hybrid Work

Flexible work options have become essential for attracting talent and boosting productivity. Remote work eliminates commute times and allows employees to create environments that suit their needs, improving overall efficiency.

Year-End Action:

  • Assess your remote work infrastructure, including VPNs, secure cloud storage, and collaboration tools.

Security Tip:
Implement strong security measures for remote work, such as enforcing VPN use, strengthening password policies, and deploying endpoint protection to secure remote devices.


5. Optimize Project Management Tools

Effective project management keeps teams organized and ensures tasks are completed on time. Tools with features like task tracking, deadline notifications, and progress dashboards help streamline workflows and improve accountability.

Year-End Action:

  • Audit your project management software for gaps. Upgrade to solutions that better align with your team’s needs.

Security Tip:
Protect sensitive project data with encryption and role-based access controls. Regularly review access permissions and adjust them as necessary.


6. Invest in Employee Training and Development

A well-trained team is a productive one. Online training platforms and learning management systems (LMS) provide flexible, effective ways to upskill your workforce. Continuous learning not only improves efficiency but also empowers employees to tackle new challenges.

Year-End Action:

  • Review your training programs and add resources to keep your team’s skills sharp.

Security Tip:
Incorporate cybersecurity training into your development programs. Teach employees to identify phishing scams, practice secure password management, and recognize potential threats.


7. Strengthen Cybersecurity Measures

Productivity depends on secure systems. Cybersecurity solutions protect your business from data breaches and downtime, giving employees confidence that their tools are reliable and safe to use.

Year-End Action:

  • Audit your current cybersecurity framework and address any vulnerabilities. Upgrade firewalls, endpoint protection, and data backup solutions as needed.

Security Tip:
Adopt proactive measures like regular security assessments, patch updates, and multi-layered defenses to stay ahead of evolving threats.


Start the New Year Strong with a Tech Refresh

A year-end tech refresh is your chance to eliminate inefficiencies, support your team, and future-proof your business. Whether you’re automating processes, enhancing collaboration tools, or boosting your cybersecurity, the right technology can transform your workplace productivity.

Need help planning your tech strategy? Our IT experts can guide you in choosing the best tools, optimizing your systems, and securing your network. Let’s kick off the New Year with technology that empowers your team.

Schedule a 15-Minute Discovery Call today and start 2025 on the right foot! Click here or call us at 214-550-0550 to get started.

2025 Cybersecurity Predictions: What Co-Managed IT Teams Need to Know

Cyberthreats are advancing at an unprecedented rate, turning yesterday’s science fiction into today’s reality. From AI-powered cyber-attacks to quantum computing breakthroughs, 2025 promises both incredible innovation and alarming new risks. Here’s what small and medium-sized businesses (SMBs) should prepare for in the coming year—and how to stay ahead of the curve.


1. AI-Driven Attacks: Smarter, Faster, and More Elusive

Artificial intelligence (AI) has become a game-changer for cybercriminals. Hackers are leveraging AI to automate and enhance their attacks, creating hyper-targeted phishing emails, self-evolving malware, and attack patterns that outpace traditional defenses.

How to Prepare:

  • Invest in cybersecurity tools that use machine learning to identify and stop AI-driven threats.
  • Train employees to spot AI-enhanced phishing emails, which are often highly personalized and convincing.
  • Combine technology with human vigilance for a proactive approach to defending against AI-powered cyberattacks.

2. Quantum Computing: A Looming Threat to Encryption

Quantum computing is making rapid strides, and by 2025, it could begin to undermine the encryption standards we rely on today. Unlike classical computers, quantum computers use qubits to perform complex calculations at unprecedented speeds, potentially cracking even the strongest encryption algorithms.

How to Prepare:

  • Start exploring quantum-resistant encryption technologies to future-proof your business.
  • Work with IT providers to create a roadmap for transitioning to post-quantum cryptography.
  • Monitor advancements in quantum computing to stay informed about its implications for data security.

3. Social Media Exploitation and Deepfakes: Rising Misinformation Threats

Social media remains a hotbed for cybercrime. In 2025, expect an increase in the use of deepfakes—fake but convincing video and audio content—to manipulate trust and execute social-engineering attacks. Cybercriminals will also exploit social media to spread misinformation and deceive businesses.

How to Prepare:

  • Foster a culture of skepticism and verification within your organization.
  • Train employees to recognize deepfake technology and validate unexpected requests, even if they appear legitimate.
  • Use multi-factor authentication and other verification tools to confirm identities during critical transactions or communications.

4. Ransomware Evolves: The Era of Double Extortion

Ransomware attacks are no longer just about locking down data. In 2025, double extortion will be the norm—hackers not only encrypt data but also threaten to expose sensitive information if the ransom isn’t paid. Critical sectors like healthcare, infrastructure, and supply chains are particularly at risk.

How to Prepare:

  • Develop a robust incident-response plan with clear steps for ransomware recovery.
  • Implement secure, off-network backups and test them regularly to ensure quick recovery.
  • Invest in threat detection tools that identify ransomware attempts before they cause damage.

5. Regulatory Changes: Compliance Is Non-Negotiable

As cyberthreats grow, so do government regulations. By 2025, businesses will face stricter rules for data protection, privacy, and incident response. Non-compliance can lead to significant fines and reputational damage, particularly for SMBs operating across multiple jurisdictions.

How to Prepare:

  • Designate a compliance officer or partner with an IT consultant to track regulatory changes.
  • Integrate compliance measures into your cybersecurity strategy, ensuring all policies and procedures meet legal requirements.
  • Conduct regular audits to stay ahead of compliance issues and bolster your overall security posture.

Conclusion: Stay Ahead of 2025’s Cybersecurity Challenges

Cyberthreats are advancing, but so are the tools and strategies to combat them. By proactively addressing the risks posed by AI-driven attacks, quantum computing, ransomware, and more, SMBs can stay protected and resilient.

Start preparing today:

  • Invest in AI-powered defenses.
  • Explore quantum-resistant encryption options.
  • Train your team to recognize new threats like deepfakes and social engineering scams.
  • Strengthen your ransomware recovery and compliance efforts.

Concerned about your cybersecurity readiness? Contact us for a FREE Security Risk Assessment to evaluate your current defenses and develop a plan for the future. Call 214-550-0550 or click here to schedule your assessment today!

6 Ways Your Phone Is Tracking You (And How to Stop It)

Ever mentioned a product in passing and then noticed ads for it popping up on your social media feed? If that’s concerning, the fact that your phone is likely tracking your every move should be even more alarming. From location tracking to monitoring your online activity, your phone gathers data through multiple channels.

Luckily, there are ways to protect yourself. Today, we’ll cover the top six ways your phone tracks you, why this tracking is risky, and how to disable it.

Why Is Phone Tracking Dangerous?

Tracking data is valuable to marketers who use it to show you local and interest-based ads. While this may seem harmless, your data can also attract cybercriminals. Here’s why phone tracking should be taken seriously:

  1. Privacy Invasion: Apps and websites collect data on your habits and whereabouts, often without your full understanding. This can lead to targeted advertising, data harvesting, or even tracking by malicious actors.
  2. Identity Theft and Fraud: If hackers access your location data, they can use it to build a profile for identity theft, fraud, or unauthorized account access.
  3. Physical Security Risks: Real-time location data can expose you to physical risks. Criminals could exploit this information to track your movements, predict routines, or locate you at vulnerable moments.

6 Ways Your Phone Tracks You and How to Turn It Off

1. Location Services

Your phone’s GPS logs your whereabouts in real time, analyzing your frequent locations to predict where you live, work, and visit often. While useful for navigation, constant tracking makes you vulnerable to privacy invasion.

How to turn it off:

  • iPhone: Go to Settings > Privacy & Security > Location Services. Toggle off or manage app-specific permissions. In System Services, select Significant Locations to view and clear location history.
  • Android: Go to Settings > Location > App Permissions. Disable location tracking for specific apps or turn off Use Location entirely. To delete your location history, select Delete Location History.

2. App Permissions

Many apps request access to contacts, camera, microphone, and photos, which allows them to track you even when you aren’t actively using the app.

How to turn it off:

  • iPhone: Go to Settings > Privacy & Security and review permissions under Camera, Microphone, and Contacts.
  • Android: Go to Settings > Apps > Permissions to control which apps have access to sensitive data.

3. Wi-Fi and Bluetooth Connections

Your phone’s continuous scanning for Wi-Fi and Bluetooth networks can allow third parties to track your location based on nearby networks and devices.

How to turn it off:

  • iPhone: Swipe down from the top-right corner to toggle off Wi-Fi and Bluetooth, or go to Settings for full control.
  • Android: Go to Settings > Location > Wi-Fi & Bluetooth Scanning and disable these options.

4. Browsing Activity

Your browsing history and search data are collected by websites and apps to build a profile of your interests for targeted advertising.

How to turn it off:

  • iPhone & Android: Use private or incognito mode in your browser. In Google Chrome, go to Settings > Privacy & Security and turn off Web & App Activity. Regularly clear browsing history and cookies for added privacy.

5. Ad Tracking

Your phone assigns a unique advertising ID to track your activity across apps and websites, giving advertisers insight into your interests.

How to turn it off:

  • iPhone: Go to Settings > Privacy & Security > Tracking to disable Allow Apps to Request to Track. Also, under Apple Advertising, disable personalized ads.
  • Android: Go to Settings > Privacy > Ads, then select Opt Out of Ads Personalization.

6. Social Media and Search Engines

Platforms like Facebook, Instagram, and Google use your search and interaction data to create detailed profiles, serving ads and content recommendations based on your behavior.

How to turn it off:

  • Social Media: Go to each platform’s settings (e.g., Facebook > Settings & Privacy > Privacy Shortcuts) to review data collection and ad preferences.
  • Google: Go to Google Account > Data & Privacy > Web & App Activity to adjust tracking settings.

Why Privacy Matters for Business Owners

For business owners, safeguarding personal privacy is as essential as securing company data. The same tracking mechanisms on your phone can expose your business activities, customer interactions, and sensitive information to cyber risks. By adjusting your privacy settings, you protect both yourself and your business from data breaches, identity theft, and targeted cyber-attacks.

If you’re concerned about your business’s security, we offer a FREE Security Risk Assessment to help identify vulnerabilities and develop custom solutions to keep your operations safe. Call us at 214-550-0550 or click here to schedule your assessment.

5 Options If Your Windows 10 PC FAILS The Windows 11 Compatibility Test


As you may know, Windows 10 will reach its end of life on October 14, 2025. After this date, Microsoft will stop providing free security and non-security updates as well as technical support for this version. While your Windows 10 PC will still function, it will no longer receive support to keep it secure and up-to-date.

If you’ve tried to upgrade to Windows 11 but your PC didn’t pass the compatibility check, don’t worry – there are still options available.

1. Ignore the End-of-Support Deadline

While this isn’t recommended, it’s technically an option. Without Windows 10 updates, your PC will lack critical security protections, leaving it vulnerable to cyber threats and viruses. In addition, the absence of technical and performance updates may lead to other issues affecting your device’s efficiency and functionality.

2. Switch to Linux

If you’re tech-savvy and not ready to replace your PC, switching from Windows to Linux could be an alternative. Linux is a robust operating system that is free and widely supported. However, be prepared for a learning curve, as transitioning to Linux often requires reconfiguring your applications and workflows. Consider this option only if you’re ready to manage potential compatibility challenges.

3. Upgrade Using a Technical Workaround

For those determined to install Windows 11 on a non-compatible PC, a workaround may be available. As outlined by ZDNet, a registry edit can allow some unsupported PCs to run Windows 11. This process requires activating Secure Boot and the Trusted Platform Module (TPM) on your device. Be aware that Microsoft may still display a warning about compatibility, advising that unsupported devices may not receive regular updates or warranty coverage. However, this option may be worth considering for tech enthusiasts willing to take the risk.

4. Opt for Windows 10 Extended Security Updates (ESUs)

Microsoft announced in December 2023 that they will offer Extended Security Updates (ESUs) for Windows 10 users through a paid subscription for up to three additional years. Here are a few key details:

  • The cost for business users starts at $61 for the first year, doubles to $122 in year two, and reaches $244 in the third year, totaling $427 over three years.
  • Educators receive discounted pricing, starting at just $1 in year one, doubling each year thereafter.
  • These ESUs do not include technical support, so users will need to solve any issues independently.

This option is designed as a temporary measure to encourage upgrading, not as a long-term fix.

5. Purchase a New, Windows 11-Compatible PC

If your device is outdated, investing in a new Windows 11-compatible PC may be the best choice. New computers offer improved performance, stronger security, and enhanced productivity tools. Be sure to back up all your data before making the switch to avoid data loss.

Take Action Now

Don’t wait until the last minute. October 2025 is closer than it seems, and planning ahead will ensure you avoid rushed decisions. If you’d like guidance in selecting the best option for your needs, our team of experts is here to help. Whether you decide to upgrade, switch operating systems, or buy new hardware, we’ll make the process as seamless as possible.

To get started, call us at 214-550-0550 or click here to book a consultation.

The Rising Threat of Cybercrime in 2024: Major Data Breaches and What They Mean for Your Business

2024 has been a turbulent year for cybersecurity, with major data breaches making headlines and costing businesses millions. From healthcare organizations to major tech companies, no industry is immune to these risks. But what about small to midsize businesses (SMBs)? The truth is, the same vulnerabilities apply, and the consequences of not addressing them can be severe.

Here’s a recap of five major breaches in 2024 and tips on how your business can stay protected.


1. National Public Data

Earlier this year, a hacking group claimed to have accessed 2.7 billion personal records from a public data-brokering site. This data includes sensitive information such as Social Security numbers and addresses. Some of the data has already been circulated on the dark web, although experts are still verifying its accuracy. With such a high volume of exposed data, the takeaway for everyone is clear: monitoring financial and online accounts is critical. A proactive step is to freeze your credit, which provides some defense against identity theft, unfreezing only when needed for new applications.

2. Ticketmaster

In a high-profile breach, Ticketmaster saw the personal and financial data of over 560 million customers compromised. This breach exposed security gaps within Ticketmaster’s system, and numerous victims reported cases of unauthorized transactions and identity theft. It also added to legal issues for Ticketmaster’s parent company, Live Nation. The incident highlights the importance of secure data practices and regular monitoring for suspicious activity, even when using services that feel routine.

3. Change Healthcare

In February, Change Healthcare suffered a ransomware attack that compromised the data of over 145 million individuals. This massive breach impacted patient information, including names, Social Security numbers, and medical records. With healthcare data becoming increasingly valuable, this breach serves as a reminder to all industries of the importance of regularly updating cybersecurity strategies to defend against evolving threats.

4. AT&T

In March, AT&T experienced a breach affecting around 73 million customers, with sensitive data—including Social Security numbers and account details—leaked. This data dated back as far as 2019 and was discovered on the dark web earlier this year. This breach highlights the risks of legacy data remaining unsecured, emphasizing the importance of periodic data audits and secure data management practices.

5. Dell

In May, Dell encountered a significant breach when a hacker known as Menelik used a brute-force attack to access a reseller’s client portal, exposing 49 million records. This incident raised questions about Dell’s security protocols and underscored the need for stronger access controls and monitoring systems. It also serves as a wake-up call for companies with complex vendor networks to ensure all partners adhere to rigorous cybersecurity standards.


What Can You Do to Protect Yourself?

Even if your business doesn’t have millions of customers, you’re still at risk. Cybercriminals are increasingly targeting SMBs, often because smaller companies may lack the same security resources as larger enterprises. A breach could cost your business heavily in downtime, lost data, and reputational damage.

Here are some key steps:

  1. Strengthen Network Security: Implement robust security measures, including firewalls and regular network monitoring.
  2. Employee Training: Train staff on password security, phishing awareness, and safe online practices.
  3. Data Management: Conduct regular audits and securely dispose of outdated records.

Secure Your Business with a FREE Security Risk Assessment

If these breaches have you rethinking your security, that’s a good thing. The best defense is proactive action. We’re offering a FREE Security Risk Assessment to help identify your network’s vulnerabilities. Our cybersecurity experts will assess your system, recommend critical updates, and ensure you’re safeguarded against potential threats.

Don’t wait until your business is on the line—take control of your cybersecurity today! Schedule your FREE Security Risk Assessment now by clicking here or call our office at 214-550-0550.

Was Your Information Compromised in the National Public Data Breach?

In September 2024, National Public Data confirmed a massive data breach that compromised the personal information of millions. The exposed data includes names, email addresses, mailing addresses, phone numbers, and Social Security numbers of up to 2.9 billion people. Here’s what you need to know about this breach and how to protect yourself.

What Happened?

National Public Data, a consumer data broker that provides criminal records, background checks, and other information to private investigators, consumer public record sites, HR departments, staffing agencies, and the government, was hacked. The breach is believed to have started in December 2023 when a third-party hacker tried to infiltrate the system.

In April 2024, a cybercriminal known as “USDoD” posted the stolen data on an underground criminal forum. By August 6, this data resurfaced and was posted for free on several breach forums, making it available for anyone to download.

The breach included sensitive information like names, addresses, phone numbers, email addresses, and Social Security numbers, some belonging to deceased individuals. In many cases, it also included past addresses and alternate names.

While the official data breach notice filed in Maine estimated that 1.3 million records were compromised, lawsuits suggest the breach may have exposed as many as 2.9 billion records.

Though experts are finding some inaccuracies in the leaked data, and much of it is already publicly available, there are still significant risks associated with this breach—especially considering the exposure of Social Security numbers.

Why Is This Breach Dangerous?

Even though much of the compromised data may be publicly accessible, having all of this information in one place makes it easier for cybercriminals to commit identity theft. Here are some specific risks:

Identity Theft: Criminals can use this information to apply for credit cards, loans, or open new bank accounts in your name.

Bypassing Security Questions: Information like childhood street names or the last four digits of your Social Security number, often used in security questions, can help hackers bypass authentication to access your accounts.

Increase in Phishing and Smishing Attacks: Experts predict a surge in phishing emails and SMS phishing (smishing) attempts as criminals exploit this data to trick victims.

Could You Be Affected?

Yes. Even if you’ve never heard of National Public Data or used their services, organizations like landlords, employers, and other businesses may have utilized their resources to access information about you.

How to Protect Yourself

If your information has been compromised in the breach, take these steps immediately to protect yourself:

1. Check If Your Data Was Exposed

Use tools like this one to see if your information was part of the breach. If it was, act quickly.

2. Freeze Your Credit

One of the best ways to protect your identity is to freeze your credit and set up alerts. This prevents criminals from opening new lines of credit in your name. Contact the three major credit bureaus—Equifax, TransUnion, and Experian—to request a freeze. The process is free and takes just a few minutes for each bureau.

It’s also a good idea to freeze the credit of other household members over 18 years old. Anyone with a Social Security number is vulnerable to identity theft after a breach of this size.

Once your credit is frozen, review your credit report for any unauthorized activity and set up alerts for future monitoring.

3. Stay Alert for Phishing Scams

Cybercriminals will likely use this leaked information to target victims through phishing emails, phone calls, text messages, and even social media scams. Be vigilant, and never click on suspicious links or share sensitive information with unknown sources.

Protect Your Business

A data breach is devastating for both the businesses that get hacked and the individuals whose data is exposed. As a business owner, it’s critical to take the necessary precautions to safeguard your organization’s sensitive data.

If you’re concerned about whether your business or personal information has been leaked or if your network is vulnerable to future breaches, we can help. Schedule a FREE Security Risk Assessment with our team. We’ll conduct a comprehensive review of your network and provide a blueprint for strengthening your security.

To book your assessment, call us at 214-550-0550 or click here.

Stay vigilant, protect your data, and take steps today to safeguard your identity.