What exactly is Malware? A definition and some common types.

What exactly is Malware? A definition and some common types.

So what happens when you get software that has been mixed with a strong dose of malicious intent? You get malware, the term used to describe all manner of software invasion that has been designed to do bad things to your computers, networks and digital devices. It may have been created to steal something from you, such as data that can be monetized. It may try to directly steal money from you by draining bank accounts, or using credit card numbers. Sometimes, malware’s intention may be political: it may be about governmental intrigue or industrial espionage, Or it may just be about showing off or causing chaos for its own sake. Whatever the motivation, every organization needs to be constantly on guard to protect its data. Failure to protect the data of your clients and employees can result in serious damage to your reputation and brand as well as lead to fines from regulatory bodies. It can also open you up to liability from individuals or groups that have been harmed.

Malware isn’t new, of course. As long as there have been computers there has been malware. Long before computers were connected to the internet and other public networks, malware was placed onto floppy discs. Once inserted into a computer, they could wreak havoc. Now, it is through our connectivity that bad actors work to infect our computer systems.

Types of Malware

Malware is an umbrella term that covers an array of specific tools to cause trouble or steal data. These include…

Viruses
A virus is pretty much what you would think. Like the flu, it attaches itself to a host program where it then will try to change the code to steal your data, log your keystrokes, or corrupt your system/data. Generally, to be infected by a virus, some user action has to occur that allows the virus into your system. Example: The user opens a link found in an email that looks to be from a legitimate source, but isn’t.

Worms
Worms are similar to viruses in how they replicate and attempt to cause damage but they don’t require a user action. Worms find vulnerabilities or holes in code that allows them access.

Trojan Horse
Just like the Greek myth, trojans trick you into accepting something you want, but inside it has bad intentions. Basically, a trojan refers to the method the cybercriminal uses to get you to download a virus or other infected program.

Adware
Adware is a type of virus that can invade through various methods, such as a trojan or corrupted software. Adware generally besieges you with pop-up ads.

Keyloggers
This is malware that can track your keystrokes. This particular malware’s goal is to track your keystrokes and identify passwords or credit card information, for example, and then log into your accounts.

Ransomware
No malware seems to get as much media attention as ransomware. And for good reason. Unlike some other forms of malware, once this has invaded, there is very little you can do to eliminate the virus. Ransomware seizes your data and holds it for ransom. Unless you choose to pay the ransom fee, usually in some cryptocurrency, you are out of luck. In the specific case of ransomware, prevention is the key. Having clean backups of your data which are kept continuously up to date is about the only way to sidestep a ransomware attack on your data.

What can you do? Simply put, an off the shelf anti-virus software (now referred to as anti-malware) isn’t going to cut it in the business arena. Your systems are far too complex, with too many endpoints to rely on a solution better limited to home use. More importantly, you need protection systems, such as Endpoint Detection. An MSP is your best resource. As a small- to medium-sized business owner, you have limited time and resources to explore and design these protections on your own. An MSP can be your strategic partner in data and digital security.

AI-Powered Cybersecurity Threats: Why Small Businesses Are at Risk and How to Protect Yourself

Think hackers only target big corporations? Think again.

With the rise of artificial intelligence (AI), cyber-criminals are now able to scale their attacks more effectively than ever—and small businesses are at the top of their list. Why? Because while you might not have the resources of a Fortune 500 company, you still have valuable data they can exploit.

Gone are the days of slow, simplistic hacking tools. AI gives cyber-criminals smarter, faster methods to bypass businesses that aren’t prepared. Without a solid defense in place, they’ll find a way in.

Here’s how AI is revolutionizing cyber-crime and, more importantly, how you can protect your business from becoming a target.

AI-Powered Phishing Scams

Traditional phishing relied on generic, poorly written emails—often full of errors. AI has changed the game by enabling hackers to craft highly personalized, convincing messages. Using AI, attackers can:

  • Scrape social media and business websites for personal details
  • Mimic real contacts or brands
  • Adapt language to sound authentic

Imagine receiving an email that looks like it’s from your bank, addressing you by name and referencing a recent “transaction attempt” that was declined. It asks you to “click here to confirm your information.”

If you click the link, you could be led to a fake website designed to steal your login credentials or even install malware on your system. The result? Hackers gain access to your accounts, steal sensitive data, or launch further attacks.

Automated Vulnerability Scanning

AI is now used to automate scanning for weaknesses in small businesses’ systems. These tools can:

  • Identify outdated software or weak network configurations
  • Target vulnerabilities faster than ever

For small businesses with limited IT resources, these automated attacks are a growing threat. Hackers can find and exploit weaknesses within minutes, leading to costly downtime, data theft, or even a complete loss of access to your network.

AI-Driven Malware

AI also enables hackers to create malware that evolves quickly. These malicious programs:

  • Learn how antivirus software works to avoid detection
  • Adapt to exploit new vulnerabilities in real time

AI-powered ransomware, for example, can lock down systems faster and more effectively, demanding ransoms and putting small businesses at heightened risk.

Deepfake Technology for Social Engineering

AI-generated deepfakes are no longer just a Hollywood tool. Cyber-criminals use deepfake technology to impersonate trusted contacts or executives, convincing employees to:

  • Transfer funds
  • Share sensitive data

For example, imagine your CFO receives a call that sounds exactly like your CEO, instructing them to wire funds urgently to close a deal. The voice is so convincing that the CFO follows through, only to discover it was a fraudulent request.

Deepfakes make these scams incredibly believable, leaving even the most cautious employees vulnerable.

Advanced Password Cracking

AI-powered algorithms can guess passwords at lightning speed, even cracking moderately strong ones by recognizing patterns. This makes traditional passwords less secure than ever.

Tip: Multi-factor authentication is essential to combat this growing threat.

How to Protect Your Business from AI-Powered Cyberattacks

  1. Invest in AI-Driven Defenses: Use cybersecurity tools that leverage AI to detect and respond to threats in real time.
  2. Educate Your Team: Train employees to recognize phishing and social engineering tactics.
  3. Conduct Regular Audits: Regularly check your IT infrastructure for vulnerabilities.
  4. Strengthen Authentication: Implement multi-factor authentication and encourage strong, unique passwords.
  5. Partner with Experts: Managed IT providers can proactively monitor your systems and implement security solutions.

AI is transforming cybersecurity for both attackers and defenders. While hackers use AI to target vulnerabilities, businesses can also use it to strengthen their defenses. Staying informed and proactive is key to keeping your business safe in this evolving digital landscape.

Ready to fortify your business? Click here or call us at 214-550-0550 to schedule a FREE Cybersecurity Assessment today and ensure your defenses are AI-proof.

Data Privacy Day: Shield Your Business from Costly Data Breaches

Every year, January 28 marks Data Privacy Day, a reminder of the importance of safeguarding sensitive information. For businesses, data privacy is more than just a buzzword—it’s a critical defense for your reputation and bottom line.

In 2023, data breaches cost businesses an average of $4.35 million (IBM’s Cost of a Data Breach report)—a number that’s only rising. The good news? By taking proactive steps, you can significantly reduce your risk.


Why Data Privacy Matters for SMBs

Many small and midsized businesses believe they’re too small to be targeted by cybercriminals. That’s a dangerous myth. In reality:

  • 43% of cyber-attacks target small businesses.
  • Most SMBs lack the resources to recover from a major breach.

The consequences of a data breach include:

  • Financial Losses: Ransom payments, fines, and legal fees.
  • Reputational Damage: Loss of customer trust can drive clients away.
  • Operational Disruption: Downtime that halts business operations.

What Data Are Hackers After?

Cybercriminals target any valuable data they can find, including:

  • Customer Information: Credit card details, addresses, and login credentials.
  • Employee Records: Social Security numbers, payroll, and health data.
  • Business Financials: Bank accounts, invoices, and trade secrets.

How Does Data Get Stolen?

Hackers use several tactics to breach your systems:

  • Phishing: Deceptive emails that trick employees into revealing sensitive info.
  • Ransomware: Locking you out of your data until a ransom is paid.
  • Weak Passwords: Exploiting easily guessed or reused credentials.
  • Unsecured Networks: Intercepting data on public Wi-Fi or unprotected systems.

5 Steps to Strengthen Your Data Privacy

  1. Know Your Data
    Understand what data you have, where it’s stored, and who has access to it. Conduct an inventory of:
    • Customer information.
    • Employee records.
    • Financial details.
    Quick Tip: Only collect and store what you truly need—less data means less risk.
  2. Encrypt Everything
    Encryption converts sensitive data into unreadable code, protecting it from hackers.
    Pro Tip: Use encryption both in transit (when data is sent) and at rest (when stored).
  3. Implement Strong Access Controls
    Adopt the principle of least privilege (PoLP), ensuring employees only access data relevant to their roles.
    Example: Marketing teams shouldn’t have access to payroll data.
  4. Train Your Team
    Human error is a leading cause of data breaches. Regular training on data privacy best practices is essential.
    Teach your team to:
    • Spot phishing attempts.
    • Secure devices in public spaces.
    • Report suspicious activity.
    Statistic: 88% of data breaches are caused by employee mistakes (Stanford University).
  5. Partner with a Trusted IT Provider
    Managing data privacy is complex. An IT provider can:
    • Conduct audits.
    • Monitor vulnerabilities.
    • Respond to potential threats quickly.

Don’t Leave Data Privacy to Chance

Data breaches don’t just hurt your finances—they can destroy your reputation and even your business.

This Data Privacy Day, assess your security practices and make necessary improvements.

Start with a FREE Network Assessment to uncover vulnerabilities and ensure your business is protected.

Click here to schedule your FREE assessment and take control of your data privacy today. Let’s make 2025 the year your business stays ahead of the threats.

New Year, New Tech: Top IT Upgrades to Transform Your Business in 2025

The start of a new year is more than just resolutions—it’s the perfect opportunity to reevaluate your business’s technology. With 2025 ushering in rapid advancements and an AI-driven digital landscape, staying competitive requires IT solutions that enhance efficiency, fortify security, and future-proof your operations.

Outdated IT systems can cost SMBs dearly: ITIC reports that IT downtime averages $1,670 per minute per server. Beyond the financial toll, inefficiencies—like dropped calls, slow internet, and poorly organized cloud systems—create disruptions that hinder productivity.

Here are the top IT upgrades to help your business thrive in 2025:


1. Move to the Cloud: Flexibility Meets Cost Savings

Cloud solutions are no longer optional—they’re essential for businesses aiming to stay efficient and competitive. Cloud technologies go beyond file storage, driving collaboration, business continuity, and scalability.

4. Leverage AI-Powered Tools

Key benefits include:

  • Reduced reliance on physical servers.
  • Scalable resources tailored to your business.
  • Lower IT maintenance costs.

Businesses using cloud solutions see an average 20% reduction in IT expenses (Flexera). If you haven’t embraced the cloud yet, now’s the time.


2. Fortify Your Cybersecurity Strategy

With cybercrime expected to cost businesses $10.5 trillion annually by 2025 (Cybersecurity Ventures), robust security is non-negotiable. Protect your business with:

  • Endpoint detection and response (EDR).
  • Multifactor authentication (MFA).
  • Proactive threat monitoring via managed security service providers (MSSPs).

Investing in cybersecurity safeguards your operations, reputation, and customer trust.


3. Upgrade Your Hardware

Outdated hardware slows productivity and increases vulnerabilities. If your computers, servers, or network devices are aging, consider modern replacements.

What to prioritize:

  • Energy-efficient devices.
  • Windows 11 compatibility (Windows 10 support ends in October 2025—don’t wait until the last minute!).
  • Hardware designed for AI and cloud computing.

AI is no longer a luxury; it’s a must-have for businesses seeking operational efficiency. AI-driven tools can:

  • Automate repetitive tasks.
  • Enhance customer service with smart chatbots.
  • Deliver real-time insights to improve decision-making.

For IT teams, AI can proactively identify and resolve issues before they impact operations, ensuring smoother business continuity.


5. Adopt Unified Communications (UCaaS)

Unified Communications as a Service (UCaaS) integrates email, phone, video conferencing, and chat into one seamless platform, streamlining communication and collaboration.

Pro Tip: Choose a UCaaS provider with robust security and integration features to simplify adoption across your business.


Tailor IT Upgrades to Your Needs
Every business is unique, and IT solutions should be customized to your specific goals. A FREE Network Assessment is a great way to evaluate your current infrastructure, identify inefficiencies, and prioritize investments for maximum impact.

Ready to future-proof your business for 2025?
Call us at 214-550-0550 or click here to schedule your FREE Network Assessment today. Let’s build a smarter, more secure IT environment for your business!

Is Your Social Security Number Leaked? Here’s How To Find Out And What To Do Next

By now, there’s a good chance your Social Security number (SSN)—one of the most critical pieces of personal data—has made its way onto the dark web. Major breaches at companies, government agencies, and even healthcare providers have left millions of SSNs exposed, circulating among cybercriminals.

It’s a scary thought, but is it as serious as it sounds?
Spoiler alert: Yes, it is. Here’s why a compromised SSN can cause chaos, how to find out if yours has been exposed, and what steps you should take if it has.


Why a Leaked Social Security Number Is a Big Deal

Your SSN serves as a key identifier in the U.S. With just this number, hackers can unlock access to your financial and personal information, enabling them to:

  • Impersonate you.
  • Take out loans in your name.
  • Access sensitive accounts.

The worst part? Even if you don’t see immediate impacts, criminals may hold onto your SSN for years, waiting for the perfect opportunity to use it.


What Happens When Someone Gets Your Social Security Number

If your SSN falls into the wrong hands, you could face:

  • Identity Theft: Hackers might open credit accounts, take out loans, or file false tax returns under your name.
  • Employment Fraud: Someone could use your SSN to get a job, potentially leaving you with unexpected tax liabilities.
  • Medical Fraud: Fraudsters may use your SSN for healthcare services, creating false medical records that can complicate your future care.

Take the infamous 2017 Equifax breach as an example. The SSNs and personal data of 147 million people were exposed, leading to a wave of fraudulent credit applications, false tax returns, and ongoing financial problems for victims.


Signs Your Social Security Number May Be Stolen

How do you know if your SSN has been compromised? Watch out for these red flags:

  • Unexpected Mail: You receive credit card offers, debt collection notices, or bills for accounts you never opened.
  • Credit Report Surprises: Unfamiliar accounts or inquiries show up on your credit report.
  • Tax Return Issues: The IRS notifies you about multiple tax returns filed under your name or denies a refund you expected.
  • Unfamiliar Medical Bills: Medical services or records you don’t recognize appear.

How to Check if Your SSN Was Leaked

If you’re worried about your SSN or just want to be proactive, here’s what you can do:

  1. Monitor Your Credit Report
    You can get a free annual credit report from each major bureau (Experian, TransUnion, Equifax). Regularly check for unfamiliar accounts or suspicious activity.
  2. Use Identity Theft Protection Services
    Tools like Experian IdentityWorks or LifeLock can alert you to suspicious use of your SSN. While they can’t prevent identity theft, they help you respond quickly.
  3. Freeze Your Credit
    A credit freeze prevents anyone from opening new accounts in your name without your authorization. This service is free through all three credit bureaus.
  4. Sign Up for SSN Alerts
    The Social Security Administration offers alerts for specific activity, such as changes to your account.

What to Do If Your Social Security Number Is Leaked

If your SSN has been compromised, take these steps immediately:

  1. File a Report with the FTC
    Visit IdentityTheft.gov to file a report. You’ll get a personalized recovery plan to help you address the issue.
  2. Contact Credit Bureaus
    Place a fraud alert on your credit report. This ensures lenders will verify your identity before issuing credit.
  3. Freeze Your Credit
    If you haven’t already, lock down your credit report to prevent new account openings.
  4. File a Police Report
    If the theft involves financial loss or other criminal activity, file a report with your local police department.
  5. Notify Financial Institutions
    Alert your bank and any other institutions where you hold accounts. They can monitor for unauthorized activity.

Protecting Your Business from SSN Leaks

For small and medium-sized businesses, safeguarding Social Security numbers and other personal data is essential to avoid legal, financial, and reputational risks. A compromised SSN can expose employees and clients to fraud while creating security vulnerabilities for your business.

Cybersecurity best practices for businesses include:

  • Data Encryption: Protect sensitive data at rest and in transit.
  • Network Security: Regularly update firewalls, antivirus software, and network configurations.
  • Employee Education: Train staff on recognizing phishing attempts and handling sensitive data securely.

Want to secure your business against identity theft and data breaches?
Our cybersecurity team can help. Schedule a FREE Security Risk Assessment today to protect your business from costly cyberthreats.


Stay proactive. Safeguard your SSN and your business against the growing tide of cybercrime.

2025 Cybersecurity Predictions: What Co-Managed IT Teams Need to Know

Cyberthreats are advancing at an unprecedented rate, turning yesterday’s science fiction into today’s reality. From AI-powered cyber-attacks to quantum computing breakthroughs, 2025 promises both incredible innovation and alarming new risks. Here’s what small and medium-sized businesses (SMBs) should prepare for in the coming year—and how to stay ahead of the curve.


1. AI-Driven Attacks: Smarter, Faster, and More Elusive

Artificial intelligence (AI) has become a game-changer for cybercriminals. Hackers are leveraging AI to automate and enhance their attacks, creating hyper-targeted phishing emails, self-evolving malware, and attack patterns that outpace traditional defenses.

How to Prepare:

  • Invest in cybersecurity tools that use machine learning to identify and stop AI-driven threats.
  • Train employees to spot AI-enhanced phishing emails, which are often highly personalized and convincing.
  • Combine technology with human vigilance for a proactive approach to defending against AI-powered cyberattacks.

2. Quantum Computing: A Looming Threat to Encryption

Quantum computing is making rapid strides, and by 2025, it could begin to undermine the encryption standards we rely on today. Unlike classical computers, quantum computers use qubits to perform complex calculations at unprecedented speeds, potentially cracking even the strongest encryption algorithms.

How to Prepare:

  • Start exploring quantum-resistant encryption technologies to future-proof your business.
  • Work with IT providers to create a roadmap for transitioning to post-quantum cryptography.
  • Monitor advancements in quantum computing to stay informed about its implications for data security.

3. Social Media Exploitation and Deepfakes: Rising Misinformation Threats

Social media remains a hotbed for cybercrime. In 2025, expect an increase in the use of deepfakes—fake but convincing video and audio content—to manipulate trust and execute social-engineering attacks. Cybercriminals will also exploit social media to spread misinformation and deceive businesses.

How to Prepare:

  • Foster a culture of skepticism and verification within your organization.
  • Train employees to recognize deepfake technology and validate unexpected requests, even if they appear legitimate.
  • Use multi-factor authentication and other verification tools to confirm identities during critical transactions or communications.

4. Ransomware Evolves: The Era of Double Extortion

Ransomware attacks are no longer just about locking down data. In 2025, double extortion will be the norm—hackers not only encrypt data but also threaten to expose sensitive information if the ransom isn’t paid. Critical sectors like healthcare, infrastructure, and supply chains are particularly at risk.

How to Prepare:

  • Develop a robust incident-response plan with clear steps for ransomware recovery.
  • Implement secure, off-network backups and test them regularly to ensure quick recovery.
  • Invest in threat detection tools that identify ransomware attempts before they cause damage.

5. Regulatory Changes: Compliance Is Non-Negotiable

As cyberthreats grow, so do government regulations. By 2025, businesses will face stricter rules for data protection, privacy, and incident response. Non-compliance can lead to significant fines and reputational damage, particularly for SMBs operating across multiple jurisdictions.

How to Prepare:

  • Designate a compliance officer or partner with an IT consultant to track regulatory changes.
  • Integrate compliance measures into your cybersecurity strategy, ensuring all policies and procedures meet legal requirements.
  • Conduct regular audits to stay ahead of compliance issues and bolster your overall security posture.

Conclusion: Stay Ahead of 2025’s Cybersecurity Challenges

Cyberthreats are advancing, but so are the tools and strategies to combat them. By proactively addressing the risks posed by AI-driven attacks, quantum computing, ransomware, and more, SMBs can stay protected and resilient.

Start preparing today:

  • Invest in AI-powered defenses.
  • Explore quantum-resistant encryption options.
  • Train your team to recognize new threats like deepfakes and social engineering scams.
  • Strengthen your ransomware recovery and compliance efforts.

Concerned about your cybersecurity readiness? Contact us for a FREE Security Risk Assessment to evaluate your current defenses and develop a plan for the future. Call 214-550-0550 or click here to schedule your assessment today!

Cyber Insurance for Small Businesses: Why It’s Essential and How to Get Covered in 2025

In today’s digital landscape, cyber threats are no longer just a concern for large corporations. Small and medium-sized businesses (SMBs) are increasingly targeted by cybercriminals, who exploit weaker defenses to wreak havoc. With the average cost of a data breach exceeding $4 million (IBM), the stakes are higher than ever. For SMBs, a single cyber incident could be financially catastrophic.

This is where cyber insurance comes in. It not only helps mitigate the financial burden of cyberattacks but also supports your business in recovering and staying operational. Let’s explore what cyber insurance entails, why it’s a must-have, and how to prepare for coverage in 2025.


What Is Cyber Insurance?

Cyber insurance is a specialized policy designed to cover the financial losses and disruptions caused by cyber incidents, such as data breaches, ransomware attacks, and other malicious activities. For SMBs, this safety net can help cover critical expenses, including:

  • Notification Costs: Informing customers about breaches.
  • Data Recovery: Paying for IT services to restore lost or compromised data.
  • Legal Fees: Covering lawsuits or regulatory fines stemming from the incident.
  • Business Interruption: Compensating for lost income during downtime.
  • Reputation Management: Assisting with public relations and customer communication post-incident.
  • Credit Monitoring Services: Offering support for affected customers.
  • Ransom Payments: Depending on your policy, it may cover certain ransom demands.

Cyber insurance typically includes first-party coverage (direct losses to your business) and third-party coverage (claims from customers, vendors, or partners affected by the attack). Think of it as your financial safety net for navigating the fallout of cyber risks.


Why Your Business Needs Cyber Insurance

While cyber insurance isn’t legally required, it’s quickly becoming indispensable for businesses of all sizes due to the growing cost and frequency of cyberattacks. Here’s why SMBs, in particular, are at risk:

  • Phishing Scams: These attacks trick employees into revealing sensitive data. Without proper training, even tech-savvy teams can fall victim.
  • Ransomware: Hackers lock files and demand payment to release them. SMBs often struggle to recover, especially when paying the ransom doesn’t guarantee data restoration.
  • Regulatory Fines: Mishandling customer data can lead to hefty fines, especially in regulated industries like healthcare or finance.

Strong cybersecurity practices are essential, but they aren’t foolproof. Cyber insurance fills the gap, ensuring your business can withstand and recover from an attack.


How to Qualify for Cyber Insurance in 2025

Insurance providers are increasingly selective about issuing cyber policies. To qualify, your business must demonstrate a commitment to robust cybersecurity practices. Here are key requirements:

1. Security Baselines

  • Tools: Firewalls, antivirus software, and multifactor authentication (MFA) are mandatory.
  • Compliance: Insurers may deny coverage or claims if these measures aren’t in place.

2. Employee Training

  • Employee mistakes are a leading cause of breaches.
  • Insurers often require proof of cybersecurity training, such as phishing simulations and password management workshops.

3. Incident Response and Recovery Plans

  • A detailed plan for handling incidents (e.g., containing breaches, notifying stakeholders, restoring operations) signals preparedness to insurers.

4. Routine Security Audits

  • Regularly assess your systems for vulnerabilities to stay ahead of threats.
  • Annual audits or penetration tests may be required.

5. Identity and Access Management (IAM)

  • Limit access to sensitive data based on employee roles.
  • Use real-time monitoring and strict authentication processes like MFA.

6. Documented Policies

  • Formalize your data protection, password management, and access control policies.
  • Clear guidelines for employees create a culture of security.

Other considerations include having secure backups, implementing data classification, and enforcing encryption standards. Meeting these requirements not only qualifies you for coverage but also strengthens your business’s overall resilience.


Conclusion: Secure Your Business With Confidence

Cyberthreats are no longer a question of “if” but “when.” Cyber insurance is a critical tool for protecting your business from financial devastation when attacks happen. By meeting coverage requirements, you not only secure a policy but also fortify your business against evolving threats.

Need help preparing for cyber insurance? Contact us for a FREE Security Risk Assessment. Our experts will evaluate your current setup, identify gaps, and guide you in building a stronger cybersecurity foundation.

👉 Click here or call 214-550-0550 to schedule your assessment today.

The Rising Threat of Cybercrime in 2024: Major Data Breaches and What They Mean for Your Business

2024 has been a turbulent year for cybersecurity, with major data breaches making headlines and costing businesses millions. From healthcare organizations to major tech companies, no industry is immune to these risks. But what about small to midsize businesses (SMBs)? The truth is, the same vulnerabilities apply, and the consequences of not addressing them can be severe.

Here’s a recap of five major breaches in 2024 and tips on how your business can stay protected.


1. National Public Data

Earlier this year, a hacking group claimed to have accessed 2.7 billion personal records from a public data-brokering site. This data includes sensitive information such as Social Security numbers and addresses. Some of the data has already been circulated on the dark web, although experts are still verifying its accuracy. With such a high volume of exposed data, the takeaway for everyone is clear: monitoring financial and online accounts is critical. A proactive step is to freeze your credit, which provides some defense against identity theft, unfreezing only when needed for new applications.

2. Ticketmaster

In a high-profile breach, Ticketmaster saw the personal and financial data of over 560 million customers compromised. This breach exposed security gaps within Ticketmaster’s system, and numerous victims reported cases of unauthorized transactions and identity theft. It also added to legal issues for Ticketmaster’s parent company, Live Nation. The incident highlights the importance of secure data practices and regular monitoring for suspicious activity, even when using services that feel routine.

3. Change Healthcare

In February, Change Healthcare suffered a ransomware attack that compromised the data of over 145 million individuals. This massive breach impacted patient information, including names, Social Security numbers, and medical records. With healthcare data becoming increasingly valuable, this breach serves as a reminder to all industries of the importance of regularly updating cybersecurity strategies to defend against evolving threats.

4. AT&T

In March, AT&T experienced a breach affecting around 73 million customers, with sensitive data—including Social Security numbers and account details—leaked. This data dated back as far as 2019 and was discovered on the dark web earlier this year. This breach highlights the risks of legacy data remaining unsecured, emphasizing the importance of periodic data audits and secure data management practices.

5. Dell

In May, Dell encountered a significant breach when a hacker known as Menelik used a brute-force attack to access a reseller’s client portal, exposing 49 million records. This incident raised questions about Dell’s security protocols and underscored the need for stronger access controls and monitoring systems. It also serves as a wake-up call for companies with complex vendor networks to ensure all partners adhere to rigorous cybersecurity standards.


What Can You Do to Protect Yourself?

Even if your business doesn’t have millions of customers, you’re still at risk. Cybercriminals are increasingly targeting SMBs, often because smaller companies may lack the same security resources as larger enterprises. A breach could cost your business heavily in downtime, lost data, and reputational damage.

Here are some key steps:

  1. Strengthen Network Security: Implement robust security measures, including firewalls and regular network monitoring.
  2. Employee Training: Train staff on password security, phishing awareness, and safe online practices.
  3. Data Management: Conduct regular audits and securely dispose of outdated records.

Secure Your Business with a FREE Security Risk Assessment

If these breaches have you rethinking your security, that’s a good thing. The best defense is proactive action. We’re offering a FREE Security Risk Assessment to help identify your network’s vulnerabilities. Our cybersecurity experts will assess your system, recommend critical updates, and ensure you’re safeguarded against potential threats.

Don’t wait until your business is on the line—take control of your cybersecurity today! Schedule your FREE Security Risk Assessment now by clicking here or call our office at 214-550-0550.

Was Your Information Compromised in the National Public Data Breach?

In September 2024, National Public Data confirmed a massive data breach that compromised the personal information of millions. The exposed data includes names, email addresses, mailing addresses, phone numbers, and Social Security numbers of up to 2.9 billion people. Here’s what you need to know about this breach and how to protect yourself.

What Happened?

National Public Data, a consumer data broker that provides criminal records, background checks, and other information to private investigators, consumer public record sites, HR departments, staffing agencies, and the government, was hacked. The breach is believed to have started in December 2023 when a third-party hacker tried to infiltrate the system.

In April 2024, a cybercriminal known as “USDoD” posted the stolen data on an underground criminal forum. By August 6, this data resurfaced and was posted for free on several breach forums, making it available for anyone to download.

The breach included sensitive information like names, addresses, phone numbers, email addresses, and Social Security numbers, some belonging to deceased individuals. In many cases, it also included past addresses and alternate names.

While the official data breach notice filed in Maine estimated that 1.3 million records were compromised, lawsuits suggest the breach may have exposed as many as 2.9 billion records.

Though experts are finding some inaccuracies in the leaked data, and much of it is already publicly available, there are still significant risks associated with this breach—especially considering the exposure of Social Security numbers.

Why Is This Breach Dangerous?

Even though much of the compromised data may be publicly accessible, having all of this information in one place makes it easier for cybercriminals to commit identity theft. Here are some specific risks:

Identity Theft: Criminals can use this information to apply for credit cards, loans, or open new bank accounts in your name.

Bypassing Security Questions: Information like childhood street names or the last four digits of your Social Security number, often used in security questions, can help hackers bypass authentication to access your accounts.

Increase in Phishing and Smishing Attacks: Experts predict a surge in phishing emails and SMS phishing (smishing) attempts as criminals exploit this data to trick victims.

Could You Be Affected?

Yes. Even if you’ve never heard of National Public Data or used their services, organizations like landlords, employers, and other businesses may have utilized their resources to access information about you.

How to Protect Yourself

If your information has been compromised in the breach, take these steps immediately to protect yourself:

1. Check If Your Data Was Exposed

Use tools like this one to see if your information was part of the breach. If it was, act quickly.

2. Freeze Your Credit

One of the best ways to protect your identity is to freeze your credit and set up alerts. This prevents criminals from opening new lines of credit in your name. Contact the three major credit bureaus—Equifax, TransUnion, and Experian—to request a freeze. The process is free and takes just a few minutes for each bureau.

It’s also a good idea to freeze the credit of other household members over 18 years old. Anyone with a Social Security number is vulnerable to identity theft after a breach of this size.

Once your credit is frozen, review your credit report for any unauthorized activity and set up alerts for future monitoring.

3. Stay Alert for Phishing Scams

Cybercriminals will likely use this leaked information to target victims through phishing emails, phone calls, text messages, and even social media scams. Be vigilant, and never click on suspicious links or share sensitive information with unknown sources.

Protect Your Business

A data breach is devastating for both the businesses that get hacked and the individuals whose data is exposed. As a business owner, it’s critical to take the necessary precautions to safeguard your organization’s sensitive data.

If you’re concerned about whether your business or personal information has been leaked or if your network is vulnerable to future breaches, we can help. Schedule a FREE Security Risk Assessment with our team. We’ll conduct a comprehensive review of your network and provide a blueprint for strengthening your security.

To book your assessment, call us at 214-550-0550 or click here.

Stay vigilant, protect your data, and take steps today to safeguard your identity.

5 Signs It’s Time to Update Your Software (And How to Do It Safely)

Software updates can seem like a hassle, but ignoring them can make your systems vulnerable to cyberattacks. Hackers are constantly searching for weak points, and outdated software is often an easy target.

So, how do you know when it’s time to update? And should you always rely on your computer to tell you? Here are five clear signs that it’s time for an update, along with tips on how to update safely.

1. Your Software Is No Longer Supported

If your software provider has stopped releasing updates for your current version, it’s a major warning sign. Unsupported software is often riddled with vulnerabilities that cybercriminals can exploit. Keep an eye out for announcements about end-of-life support for your software, and upgrade before you’re left exposed.

Tip: Don’t wait until the software stops working. Proactively plan for updates and migrate to newer versions while full support is still available.

2. You Notice Slower Performance

If your software suddenly becomes sluggish, it could be outdated. Newer versions are typically optimized for better performance, while skipping updates can leave you with buggy, slow software.

Tip: If performance dips, check for pending updates in the software settings or download the latest version directly from the provider’s website.

3. You Receive Security Alerts

Has your antivirus or security software flagged vulnerabilities in an application you use? This is a strong sign that an update is overdue. Outdated software leaves the door open to security threats, so take these alerts seriously.

Tip: Use a trusted antivirus program that can detect vulnerabilities and notify you when updates are needed. Always verify update alerts before acting on them to avoid falling for phishing scams.

4. It’s Been More Than 6 Months Since Your Last Update

If you haven’t updated your software in over six months, chances are you’re due for one. Many providers release updates regularly to fix security flaws and improve functionality.

Tip: Instead of waiting for update notifications, set a reminder to check for updates on a regular basis—especially for critical software like operating systems and antivirus programs.

5. New Features Have Been Announced

Sometimes software updates come with exciting new features. If you’re hearing about tools or functionalities you don’t have, it’s a sign you’re behind on updates.

Tip: Follow your software providers’ blogs or sign up for notifications to stay informed about the latest improvements and features.

How to Update Safely

Updating software is essential, but it’s important to do it safely. Here’s how to ensure a smooth and secure update process:

Verify the Source: Only download updates from the official provider’s website or a trusted app store. Avoid third-party websites or suspicious links.

Back Up Your Data: Before any major update, back up your important files. If something goes wrong during the update, you’ll have a safety net.

Restart Your Device: Once the update is complete, restart your computer to ensure all patches and new features are fully installed.

By staying on top of your software updates, you not only improve performance but also protect your systems from cyber threats. Don’t wait until vulnerabilities are exposed—keep your software current to ensure a secure network.

Need help managing your software updates? Call us at 214-550-0550 or click here to schedule a consultation. Stay safe and stay updated!