Your guide to Office 365: Part 1

Your guide to Office 365: Part 1

Are you considering investing in Microsoft Office 365? Whether you already use the Microsoft Office Suite and are now thinking of switching, or considering whether to opt for this Microsoft product as your first Office tool, this blog will help you understand Microsoft Office 365 better. Learn what Office 365 is all about in our 2-part blog series.

What is Office 365?

Let’s start with what Office 365 is. Office 365 is a suite of Microsoft Office programs that includes email client, spreadsheet, presentation, document, calendar/reminder, collaboration and chat tools.

How is it different from the regular Office package?

Unlike the regular Office package, Office 365 is web-based. That means all your data is stored in the cloud and retrieved from there every time you need to access it. It is not necessary to store the software on your computer, though you have the option to install it if you wish.

What are the benefits of Office 365?

Web-based

The regular Office package stores your data locally, on a computer. When you store your data locally, there are chances of downtime and data loss if the hard disk becomes corrupted or fails. Also, you cannot access it unless you have access to the specific computer or hard disk it is stored on. Office 365, on the other hand, is web-based and can be accessed from anywhere, as the data is not stored on any particular hard disk.

Standard data security is taken care of

Office 365 uses encryption, so, in general, your data is safer than it would be on the desktop version of the Office. Plus, it is HIPPA and FERPA compliant, which makes it easier if you are operating in the healthcare or education sector. Plus, the security in cloud-based storage is generally stronger than what you get when storing at the local level.

More storage

Office 365 offers more storage space compared to the traditional version of Office. In the traditional version, when you use Outlook email client, the emails are stored on your hard drive, slowing down your system and eventually making you run out of space, forcing you to delete a lot of those older emails. Often we see that clients don’t want to lose old emails. Maybe they find them all too important to let go of, or they just don’t want to spend time browsing through hundreds of them deciding which ones to delete. In any case, Office 365 comes with 50GB of storage space for emails, so you don’t have to worry about this issue anymore.

Stay tuned for part two of our blog, Your Guide to Office 365-II.

Forego the standard IT staffing model?

From the outset, even the smallest start-up is reliant on an IT infrastructure. Digital technology cannot be avoided. For small-to medium-sized businesses, developing and bringing on staff to support that IT infrastructure is often a low priority compared to ramping up operations and meeting the revenues goals necessary to stay operational. Resources to address IT needs may not be available (for at least, perceived to be unavailable) Management is focused on revenue growth and meeting operational and business requirements. Management may also be incentivized to direct available funds in these directions, rather than building out a robust and sufficiently risk averse IT infrastructure. Also, management may not have the background that provides sufficient experience to identify areas where IT staffing is necessary to maintain a stable and sustainable business.

In a small- to medium-sized business beginning to explore the development of an IT support staff, or even in a large organization undergoing significant transformation, there may be a tendency to begin the process of IT staffing with a top level individual–a CTO, IT director or IT manager. Once hired, that individual would be relied on to begin the process of building out an IT staff.

Data backup planning: 10 best practices for protection

I was this article today and thought I would share & add my two cents worth.

For most organizations, loss of business data could spell disaster. Possible outcomes include reputational damage, regulatory penalties, loss of competitive advantage and damage to customer service. Ultimately, it could mean the end of the business.

 

Here’s a look at the top five tape storage backup and recovery tips of 2009. Learn about tape backup and tape trends in 2009 with these top tips.

No business wants to lose data — of any kind — so it’s essential that all relevant data and databases are protected. The most effective way to achieve that goal is to establish data backup planning procedures with secure technology that not only protects data, but enables it to be quickly and securely accessible.

Here are 10 best practices for optimizing data backup planning activities.

Establish data backup, data retention and data destruction policies. These three policies comprise the foundation of a secure data backup program. Policies are also essential when an audit is being conducted. Data backup translates to the process of identifying data to be backed up, the frequency and timing of backups, the tools and technology to be used for backups, and the process for accessing backed-up data. Data retention defines what data will be retained, the format in which the data is stored and the duration of the storage. Finally, data destruction defines what data is to be destroyed, when it takes place, and the process for destroying the data and the media on which it is stored.

Plan for dramatically increasing amounts of data. Regardless of what your current data storage requirements are, plan your backup needs on the basis that your capacity is likely to grow annually. Whatever storage resources you have in place now — whether on-site or remote/cloud — be sure you can scale quickly and cost-effectively if needed.

Ensure backed-up data is secure and protected from unauthorized access. We have seen far too many examples of cybersecurity breaches where large amounts of data are stolen or compromised. Whether data is stored on-site or remotely, ensure the resources needed for confidentiality, integrity and availability enable data to be protected from unauthorized access, prevent alterations or changes, and allow access anytime and from anywhere via secure technologies.

Build a backup environment composed of multiple elements. While many organizations still use on-site physical data storage arrangements, such as file servers, NAS and tape, the growth and acceptance of remote and cloud-based storage options are significant. Costs for remote storage make those options increasingly affordable, and assuming their security arrangements are robust, remote storage is a major best practice. The 3-2-1 Rule for data backup planning states there should be at least three copies of data available, stored on at least two storage devices and that at least one of those devices is located remotely. Major cloud storage providers, such as Amazon, IBM and Microsoft, offer an array of options and pricing plans.

Optimize backup plans and procedures to business requirements. It’s simple to have a backup program that requires once-daily backups of incremental data changes and once-weekly backups of all data. But if your organization is subject to regulatory requirements, you may need to have a backup arrangement for the regulated data and another one for other business data. Some data may need to be backed up or replicated almost immediately, while other data can be backed up daily or even weekly. Your data backup program should be based on your business needs.

Back up all your operating environments. Today’s businesses use a variety of operating environments. The key trend is to virtualize critical business operations. In such environments, it is essential that backup programs are powerful, cost-effective, secure and fast. Naturally, such environments have a cost associated with them. Take a close look at the total cost of ownership when conducting your data backup planning.

Consider tape backup. Sophisticated remote and cloud-based data backup services can be costly, whereas tape can be a cost-effective alternative, especially for data that is not needed daily or even hourly for business operations. [This point couldn’t be more off. Yes, tape is cheap but 50% of tape recoveries fail.  Even today after many advances and capacity 50% still fail for ALL sizes of organizations over the last 50 years]

Employ a backup architecture that supports data compression and deduplication to reduce infrastructure needs. With ever-increasing volumes of data to be stored, consider arrangements to conserve storage requirements, such as data compression and deduplication. The cost for such technologies may help defer a major — and costly — investment in backup technology.

Implement fast and secure access to backed-up data. With the investments being made in backup infrastructures, a key component is to have technology that speeds up the ability to find and access data that has been backed up.

Test backup plans regularly. No matter how robust your backup strategy is or how much diversity is in place for storing data, it’s still essential to test your backup plan, especially if a disaster has occurred. Just as a technology disaster recovery (DR) plan should be tested at least annually, so should your data backup plan. Ideally, the data backup planning element should be part of a DR test.

Overall a good article. Unfortunately, almost all organizations that I encounter before I get involved don’t follow all the most important pieces, follow-up, test and check to make sure it will work when you need it.

Mirrored Storage | Secure CLOUD Solutions for Business | mirroredstorage.com
Mirrored Storage provides cloud backupcloud storage and a full range of Information Technology services to businesses in Dallas, Fort Worth and surrounding area.
By John Neibel | mirroredstorage.com

World Backup Day: Is it needed or not? Tech experts share their views

 

Tech experts react to annual World Backup Day.

Source: http://www.cbronline.com/news/cybersecurity/world-backup-day-needed-not-tech-experts-share-views/

World backup day

As we reach the annual World Backup Day of the year, it is important to focus on the importance of backing up to avoid losing important files that could have been saved with a simple back-up procedure.

I, for one totally know how this feels following my recent incident of dropping my phone down the toilet, to which the phone became instantly inactive losing over 2000 pictures, files, A LOT! All of which could have been saved if I had just backed up to cloud, but yes I’ve learnt the hard way.

So now here’s the question- shouldn’t back-up day be every day? Does a day dedicated to it really express its true importance and effects?

Well, CBR put together a list with what some experts in this field have to say to answer this mystery.

 

GDPR

In aid of raising awareness of the risks of losing data and what can be done to prevent it, Cloud computing company, Rackspace shares its views on the importance of UK businesses backing up their data.

Read more: How Organisations Should Be Preparing for the GDPR

Lillian Pang, Senior Director of Legal and Data Protection Officer, Rackspace said: “Every day data becomes more valuable to businesses, with more and more created at an ever-increasing speed. While the message to ‘back up’ data is beginning to resonate, this in turn means that businesses are up to their necks in large amounts of data that needs protecting. And this is just the data they know about, without even thinking of what is going on in shadow IT.

GDPR“Initiatives like World Backup Day serve as a timely reminder to businesses not only of the need to back up data, but also to protect and carefully manage this invaluable asset. Like all risk based strategies, businesses must know what really needs to be backed up in the first place. In other words, businesses must understand what the ‘mission critical data’ actually is.

 “The sheer scale of data in circulation means that a simple backup tool is no longer enough in minimising the risk of valuable file or database goes missing or becoming corrupted. In addition, the process of backing up data has become more complex than it used to be because companies are more conscious than ever of the compliance regulations they have to adhere to.

“ If processes aren’t in place to meet legislation like GDPR, it’s not just reputational damage that organisations need to worry about – high fines could also have a significant business impact. Businesses need to dedicate time and resource to implement and execute on the processes in place for identifying and responding quickly to system degradations or failures.”

 

Disaster Recovery

In response to the importance of regular backups, Cloud service provider, iland shares the idea that backing up data is an easy and hassle-less procedure that can be done daily or any day of the week. Still yet, many organisations and individuals ignore the process for different reasons.

Brian Ussher, President and Co-Founder, iland said: “On World Backup Day, it’s a good time to recognise how far the market has come in protecting mission-critical business data. The scalability, flexibility and on-demand nature of the cloud means that backup and DR strategies that were previously only available to large enterprise customers are now also within the reach of small and medium sized businesses.

“Indeed, many of our customers have evolved from onsite backup to cloud backup to a full cloud-based disaster recovery strategy.  While risks ranging from the dramatic; hurricanes, storms and ransomware attacks to the mundane; power outages, unauthorised changes and human error are only increasing, companies of all sizes can be confident that the technology and expert assistance is available to help them achieve IT resiliency and business continuity.”

What do Veeam and Hitachi Data Systems have to say?

Data Centre Action

Again, in response to World Back up Day itself, many look at the risks of making organisations back up on the same day. Not only could it cause a crash in backup locations, but who can be so sure that the process of large amounts of data transfer at once will not cause users files to end up in different locations.

This is why files should consistently be stored in secure locations.

Jon Leppard, Director, Future Facilities said: “A comprehensive backup policy should involve keeping copies of data on a local server or hard drive, but most importantly it should also be stored in an external location –usually a datacentre. But even datacentres have capacity limits on the volume of data they can store at any one time. If everyone were to back up at the same time there would be considerable pressure on network bandwidth and global data centre capacity.

“Data centre operators must ensure they have a backup strategy in place, in terms of predicting the impact of a sudden spike in demand. After all, backup must be failsafe, or it is of little value. With that in mind, maybe encouraging everyone to backup on one day of the year is not the right approach.”

 

Availability Gap

As we have a specific day set aside to encourage backing up, it should be just as important to demand continuous availability, especially as businesses are now required to adjust to become the Always-On enterprise to allow 24/7 availability.

For this reason, it is advised that World Availability Day should be imposed the day before World Backup day and should also be given more awareness, according to Veeam.

Richard Agnew, VP NW EMEA, Veeam said:  “In today’s connected world, businesses need to ensure availability to avoid a breakdown in operations.

“The recent AWS outage (which took down many large websites for several hours) paints a clear picture that businesses cannot afford to have unavailable data. Not only does brand reputation take a toll, businesses are also left out of pocket. Organisations have become more aware of the dreaded ‘availability gap’ emerging – which includes data loss, extended recovery times, unreliable data protection, and a lack of knowledge of the IT environment leading to unplanned issues and downtime.

“Organisations have implemented innovative solutions and planning which needs to be complemented with processes that can ensure availability at all times. With AI, machine learning and the Internet of Things driving IT modernisation, it’s imperative that data and functionality is protected at all times, and that’s why having a secure website is important, but you can achieve this with the right hosting, and if you don’t know how to host a websites there are guides such as the Introduction to Web Hosting site you can find online and is perfect for this purpose.

“The boardroom discussions need to evolve from the backup and recovery strategy to availability. It’s high time for businesses to take action and introduce an IT strategy that ensures their business is Always-On 24/7.”

 

Data Storage

For businesses especially, secure enterprise data storage should be of key importance especially considering the upcoming GDPR effects which are due to take place.

Steve Lewis, CTO UK&I, Hitachi Data Systems said: “With just a year to go before organisations operating in the EU must become GDPR-compliant, it’s now more important than ever for companies to focus on safely and securely storing organisational and customer data.

“The amount of data captured by businesses every day can be a huge asset, unlocking valuable insights and creating competitive advantage. However, this same information can also cause serious headaches for those tasked with securely storing and managing it – and GDPR is putting a time limit on the need to get this right.

“As a result, it’s no surprise that many organisations are looking to new solutions to help them navigate the regulatory landscape – with Data Protection Officers increasingly being hired to guide organisations and provide a bridge between the IT department and the boardroom, and companies looking for technology solutions to help them better manage and govern the data they hold.”

Cyber Security Breaches at SMB’s in 2017

I read a very interesting article about 2017 predictions for SMB’s closing due to Cyber Attacks.  Businesses surveyed concerns have risen concerning their technology, email and even documents which can be in Word format or PDF which you can format with an sodapdf software .

It’s not just big firms like Target or Home Depot that need to worry about cyber security. Forty-three percent (43%) of all cyberattacks target SMBs.(1) Not surprisingly, our data shows they are increasingly concerned about the safety of their company’s technology and files. Most SMBs don’t have in-house experts to deal with breach issues, and the average recovery cost is $36,000. Sadly, 60% end up having to close their doors within six months of the breach (2). In 2017, this could add up to 550,000 business failures.

Sources: (1) Symantec Internet Security Threat Report 2016; (2) National Cyber Security Alliance 2016; Bank of America SBO Report 2015; The Business Journals SMB Insights; E = predicted estimate/preliminary data from SMB Insights 2017

The ONLY TRUE WAY to protect your business is with services like Data Protection solutions like we provide to our clients.  We can also help with protecting your network and many other aspects with our Proven Technology Services specifically out Network Services.

Mirrored Storage | Secure CLOUD Solutions for Business | mirroredstorage.com
Mirrored Storage provides cloud backup, cloud storage and a full range of Information Technology services to businesses in Dallas, Fort Worth and surrounding area.
By John Neibel | mirroredstorage.com

Ford Cancels Mexico Plant, CEO Says It Wasn’t Due to Trump

Video of the day!  Watch this video.  It was a great highlight, but the underlying message is not what it seems.

I predict more media manipulation on steroids for the next few years!

Mirrored Storage | Secure CLOUD Solutions for Business | mirroredstorage.com
Mirrored Storage provides cloud backup, cloud storage and a full range of Information Technology services to businesses in Dallas, Fort Worth and surrounding area.
By John Neibel | mirroredstorage.com

9 hidden Xbox One features only power users know about

The Xbox One is an incredible gaming console with the capability to do all sorts of cool things, but unless you have your finger on the pulse of the latest Xbox news, you might be missing out on a few of its best features, including the ability to play with a projector instead of a monitor.

Here are nine especially great features of the Xbox One that you may not know about.

Tim Mulkerin contributed to an earlier version of this story.

  1. Play your saved games on any Xbox One.

  2. See how much data your console is using.

  3. Continue your Xbox 360 games on your new Xbox One.

  4. Use your phone or tablet as a controller.

  5. Stream Xbox One games to your Windows 10 PC.

  6. Expand your storage with an external hard drive.

  7. Watch TV with Sling and ditch your cable plan.

  8. Plug your cable box directly into your Xbox One and make it the home base for all things TV and gaming in your household.

  9. Set any achievement as a background on your home screen.

Source: http://www.businessinsider.com/xbox-one-features-only-power-users-know-about-2016-12?r=UK&IR=T/#plug-your-cable-box-directly-into-your-xbox-one-and-make-it-the-home-base-for-all-things-tv-and-gaming-in-your-household-8

Mirrored Storage | Secure CLOUD Solutions for Business | mirroredstorage.com
Mirrored Storage provides cloud backup, cloud storage and a full range of Information Technology services to businesses in Dallas, Fort Worth and surrounding area.
By John Neibel | mirroredstorage.com

Facts about Ransomware

Ransomware is on the rise and can cause a costly and potentially catastrophic situation for organizations.

  • Infection starts at a workstation
  • Workstation can get infected by an email attachment OR by visiting a website
  • Starts by infecting user document folder
  • Spreads to network share that workstation is connected to it
  • AV can automatically remove the infection AND encryption key.  If this happens it can cause the infection antidote to be useless
  • User I presented with Ransom Note (stored on desktop)
  • User NEVER admits to seeing Note (from our experience)!
  • Ransom ranges from a few hundred to THOUSANDS of Dollars OR Bitcoins

To avoid of this have a ROCK SOLID backup partner like Mirrored Storage!

Mirrored Storage | Secure CLOUD Solutions for Business | mirroredstorage.com
Mirrored Storage provides cloud backup, cloud storage and a full range of Information Technology services to businesses in Dallas, Fort Worth and surrounding area.
By John Neibel | mirroredstorage.com

Too Good to be True

If it sounds too good to be true, it probably is!

Like your dad, mine taught me that life truth at an early age. While I tested it several times growing up what dad taught me turned out to be true again and again. Here are a few that I ran into that you might relate to ranked by age for me:
– 12 Albums/Tape for .99
– Free Stamp/Coin Proofs
– Any sign-up for Free Vacation/Car/$1mil/etc
– Sign-up for Free for 30 days, just cancel (victim of this one X times)

I would challenge anyone looking for a cloud backup service to do testing of that service. Don’t give your credit card information to try the free service. Test it to see if it is really free. Ask questions of others (Search, Blog, Testimony, etc) for their experience. Think about it, if you are loading data to a provider where the volume exceeds the raw cost of the storage then what your dad taught you MAY come into play.

From my research, understanding being in the industry and talking with customers of many of the providers (also testing myself) there are ways that many providers limit those that “take advantage of the system”; AKA using more than they are paying for. The most common practices they limit the volume of uploaded data allowed per day (i.e. 100mb per day – less than 10 photos with digital most cameras). Another common practice is “expiring old files”. This can be as little as 90 days. I personally take digital photos that I load on my PC, edit and backup for storage FOREVER. It is NOT OK with me for files to be deleted EVER much less in such a short time.

We added a customer that tried several of the popular services without success. The primary reason what service and support. When we talked with them about the above issues they admitted that they had seen both techniques with in the first month of us. This is much faster that I had experienced, so I am creating new accounts of my own and trying again.

Lastly, I have another Truth about backup:
“We manage our customer’s backups, other services manage credit cards.”
In other words, their customers won’t hear from them unless the credit card doesn’t work. Our customers hear from us when there is an issue.

We look forward to helping you.

Mirrored Storage | Secure CLOUD Solutions for Business | mirroredstorage.com
Mirrored Storage provides cloud backup, cloud storage and a full range of Information Technology services to businesses in Dallas, Fort Worth and surrounding area.
By John Neibel | mirroredstorage.com