Category Archives: Cloud Backup

10 Warning Signs of Medical Fraud and How to Protect Yourself

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Health insurance is meant to provide access to essential treatments, preventive services, and emergency care for individuals and families. Unfortunately, it has also become a lucrative target for scammers.

The worst part? Some victims are finding out in the most shocking ways. Some face tax or mortgage fraud, but others discover it when they go to the doctor for a procedure. Instead of getting a surgery date, they receive a rejection letter from their insurance provider, claiming their benefits are exhausted due to multiple procedures this year—procedures they never had. Someone else used their medical ID for those procedures.

Earlier this year, Change Healthcare, a major player in the health care industry, was hit by a cyber-attack that affected thousands of health care providers, insurers, and policyholders across the nation. Alarming reports suggest that up to 50% of all U.S. medical claims could be compromised! To put that in perspective, if you’re in a waiting room with nine other people, there’s a good chance that five of you could become victims of medical identity theft within the year. The fallout from this type of fraud is severe, with countless individuals finding their access to health care compromised. Once your medical information is leaked online, identity thieves can use it to file false claims, purchase expensive prescriptions, and more—all of which will be billed to your account.

And it’s not just individuals who are at risk. Manipulative organizations can use your medical information for fake billing schemes. These scams involve submitting false claims for medical services you never requested or received. They pocket the money and leave you with the bill. Just last month, 193 defendants, including 76 doctors, nurse practitioners, and other licensed medical professionals, were charged for their involvement in various health care fraud schemes totaling $2.75 billion in false billings to federal programs. Medical fraud is a real threat!

How Do You Know If You’re a Victim?

Here are 10 signs that your medical ID might have been stolen and is being misused by cybercriminals:

  1. Unexpected Medical Bills: Receiving bills for medical services you never received is a major red flag.
  2. Collection Notices: Being contacted by debt collectors for unpaid medical bills that aren’t yours.
  3. Errors in Medical Records: Discovering inaccuracies in your medical records, such as treatments you never had, incorrect diagnoses, or unfamiliar medical histories.
  4. Insurance Issues: Your health insurance claims are denied because your benefits are maxed out, or you’re told you’ve reached your coverage limit despite not using the services.
  5. Notification from Your Insurance Provider: Receiving alerts from your health insurance provider about claims or services you don’t recognize.
  6. Unknown Accounts: Finding new health insurance accounts or medical records under your name that you didn’t create.
  7. Discrepancies in Your Explanation of Benefits (EOB): Your EOB statements list medical services you didn’t receive.
  8. Being Denied Insurance: Difficulty obtaining life or health insurance due to medical conditions listed in your records that you don’t have.
  9. Calls from Medical Providers: Receiving calls from doctors or medical facilities about appointments or follow-ups for treatments you never had.
  10. Unfamiliar Prescriptions: Notices about prescriptions being filled in your name that you did not authorize or receive.

How Can You Prevent Becoming a Victim of Medical ID Fraud?

Don’t let yourself become the next victim of medical ID theft. Here are a few steps you can take to protect yourself:

  1. Check for Health Care Breaches: Use a searchable database to find out if your health care information has been compromised.
  2. Secure Your Records: Store paper copies of medical records in a safe or lockbox to prevent unauthorized access. If your health care provider’s system is compromised, you’ll be glad you did.
  3. Shred Documents: Shred any documents with personal information before disposing of them.
  4. Monitor Your Medical Records: Regularly request and review your medical records for unfamiliar treatments, diagnoses, or other discrepancies.
  5. Review Insurance Bills: Carefully review EOB statements from your insurance provider for any services you didn’t receive. Report any unfamiliar charges to your insurer and to the credit bureaus at IdentityTheft.gov.
  6. Dispose of Prescription Labels: Remove labels from empty prescription bottles before discarding them, as they may contain information that could be used to steal your identity.
  7. Monitor Your Credit: Use AnnualCreditReport.com to get three free credit reports per year to keep an eye on any suspicious activity.

Health care will always be a critical service and, unfortunately, a prime target for hackers. Attacks on hospitals, doctors’ offices, and other medical facilities are likely to continue. It’s crucial to take proactive measures to protect yourself. We can help you assess your risk with our FREE Dark Web Scan. This technology quickly identifies if your information has been put up for sale on the dark web or if you’ve been a victim of a data breach. To book your Dark Web Scan, call us at 214-550-0550 or click here.

Leveraging your business data to drive better business outcomes

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Leveraging your business data to drive better business outcomes

Smaller firms may hear about AI and how data is driving the big corporations of the world, but they often don’t realize that they can do the same. The size and age of your business doesn’t have to be a limiting factor in whether you use data. Today’s blog is a quick look at data management for the small firm.

The first lesson is: don’t take your data for granted. The basic business model for some large IT companies is monetizing the data that they collect. While this may not be your goal, you probably collect a great deal of data about your customers, prospects, and operations. An MSP can help you make better use of that data. Here are just three examples:

Marketing

Data tells you who is interested, when they’re interested, and in what they are interested. Data can tell you where each individual prospect sits in the sales funnel, so your marketing messages reach them exactly where they are. It can also track the performance of your online marketing initiatives.

Forecasting and Sales

Customer Relationship Management applications exist because of the data that can now be collected. They monitor sales efforts, nurture leads, and work to improve customer engagement.

In-house and Operations

Data can track all manner of things in your production of goods or services, identifying where resources are being spent in each step of the process. Data can also be used in scheduling and pricing, although these tools can have human resource and customer relations implications that need to be carefully considered.

Planning and the Future

Technology is more than just something to run your business today. It can be a source of innovation for the future of the business, pushing it in new directions. You should be taking a proactive view of technology as a strategic tool for the long-term growth of the business. How can new technology help with in-house software development, infrastructure upgrades, digital transformation, and product innovation? Questions to ask in this context would be “can technology improve the delivery of products and services, or improve qualitatively the nature of the product or service itself?” As part of C-suite plans to stay competitive and thrive in the market, leadership needs to understand what new technologies are available for future innovation. However, that means you need technology support that is focussed on strategic planning; understanding new technologies that can move the business forward. For an SMB, Managed Service Provider can be the CIO/CTO that understands your business and helps plans for the future.

In summary, most SMBs are limited in how they can make use of technology in their strategic planning. As a result, this may compromise their capacity to remain competitive in the long-term. Consider using an MSP as a strategic partner in your long term planning.

Roadmaps for Data Security and for Strategic Planning

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Roadmaps for Data Security and for Strategic Planning

It is time you were encouraged to stop looking at the technology you use to run your business as just some reliable piece of invisible infrastructure that hums along in the background.

Instead, business owners should look at technology from a strategic perspective. What can technology do to support business in the future? How can new technology help your present business evolve and adapt to new market demands and customer expectations? For instance, AI is a new technology that may create serious disruption in many industries. Failure to think into the future could put a business at a disadvantage. Unfortunately, most small businesses face two challenges that make it difficult to incorporate new technology into their strategic plans.

  1. In-house staff focus more on maintaining existing technology – For many SMBs, in-house IT staff resources are limited. As a result, much of their time and attention must be focused on putting out fires and handling emergencies. Beyond that, day-to-day maintenance and support of your IT infrastructure is probably stretching them past the breaking point.

  2. Leadership expertise in SMBs is concentrated entirely on running the business and growing revenues. Very simply, SMB leadership’s skills are in their specific industry. Management needs to be focused on the product or service and driving revenues. The issues get back to “core competencies.” A business that gets distracted from its core competencies may damage its focus on quality and meeting customer expectations.

Because of these two challenges, SMBs tend to not integrate technology into long-term strategic planning. They simply don’t have the luxury of devoting resources to IT planning. There is a solution, however. An MSP has the depth and breadth of resources that you could never hope to build and manage internally. To do so would drain management focus and be financially unsupportable.

What can an MSP bring to a small business? Here are six areas where an MSP can help a small business act strategically and integrate technology into long-term growth plans.

Building a Technology Roadmap

At the heart of a technology roadmap is this question: “Can technology improve the delivery of products and services or improve qualitatively the nature of the product or service itself?” A technology roadmap works to develop a complete, concrete answer to this question. It is a long-term planning document that defines how and what technology should be incorporated into the growth of the business. Individual parts of a roadmap will address specific aspects of the company’s technology such as software development, infrastructure upgrades, digital transformation, and product innovation. A technology roadmap that includes product innovation is especially important. The roadmap may also include research and development initiatives.

Creating a Security Roadmap

A security roadmap is the result of a risk management analysis. By analyzing the vulnerabilities in your IT infrastructure, including cyber security threats, an MSP can create a security roadmap that identifies all the actions that need to be taken to fortify your IT infrastructure as much as possible. Like a technology roadmap, it is a specific plan for ensuring that your data, network hardware and software remains safe from cybercriminals. Data is critical to your business. It is proprietary and it is also very vulnerable to theft. A data breach can be a real threat to the viability of your business. The legal and reputational consequences can take down a small business. A security roadmap can include:

  • Determining what regulations govern your data (HIPAA, GDPR, FERPA, etc.)
  • Developing access protocols
  • Training employees about human vulnerabilities to cybercrimes, such a phishing
  • Creating effective backup procedures, which are a particularly important defense against ransomware attacks

The Hidden Risks of Taking Shortcuts in IT Security

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A recent study by the National Cancer Institute in Maryland analyzed data from three significant US health studies, revealing a surprising statistic: people who took daily multivitamins had a 4% higher mortality rate than those who didn’t. This unexpected finding brings to mind a scene from the movie Grumpy Old Men, where a character, despite his unhealthy lifestyle, outlives many who followed strict health regimens. The takeaway? Shortcuts to achieving meaningful goals often lead to unintended consequences.

In various areas of life, including diet, we see that easy solutions can result in serious problems. For example, labels like “fat-free” or “sugar-free” might encourage people to overindulge, negating any potential benefits. The Atkins diet, which promises easy weight loss by cutting out carbs, has been linked to numerous health issues due to an unbalanced diet. Similarly, weight-loss drugs like Ozempic have led to serious health complications, reminiscent of the dangers posed by quick fixes like Fen-Phen in the 1990s.

In the IT world, shortcuts are equally dangerous. Many businesses try to meet compliance requirements or protect themselves from data breaches by taking the easiest, cheapest routes. It’s common to see companies relying on free antivirus or firewall software found through a quick online search, underestimating the risks involved. Small businesses often think they’re too insignificant to be targeted by cybercriminals, but in reality, these businesses are prime targets precisely because they tend to have weaker defenses.

Another common mistake is entrusting IT management to someone with basic tech knowledge but lacking professional expertise. When businesses eventually upgrade to professional IT services, they often discover numerous inefficiencies and vulnerabilities that had previously gone unnoticed. The problem isn’t the intent but the lack of necessary skills and resources, which significantly increases risk.

However, not all shortcuts are bad. Handing over IT responsibilities to an experienced managed services provider can be the ideal “easy button.” By partnering with professionals who understand your industry and its specific requirements, you can achieve compliance, security, and operational efficiency without the associated stress.

Choosing the right IT provider is crucial. History has shown us that even experts can be convincingly wrong, as evidenced by past medical practices like lobotomies or financial scams like Madoff’s Ponzi scheme. That’s why it’s essential to thoroughly vet potential IT partners, ask the right questions, and seek testimonials from other clients.

When selecting an IT provider to manage your network, take the decision seriously. You don’t need to know every technical detail, but it’s your responsibility to ask questions, request client testimonials, and hire someone trustworthy. Your company’s security, reputation, and future could be at stake if the wrong person mishandles your business. To help with this, I’ve created a FREE guide that outlines 16 essential questions you need to ask before letting anyone touch your network. It’s a valuable resource for every business owner.

If you’re ready to entrust your IT to a reliable team of experts, we’re here to help. Our team is ready to manage your network, allowing you to focus on growing your business while we focus on what we do best: protecting it. Check out our website for real client reviews!

To get started, give us a call at 214-550-0550 or click here to book your FREE Cyber Security Risk Assessment today.

An MSP can help you prepare your business for tomorrow’s market

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An MSP can help you prepare your business for tomorrow’s market

Many small businesses tend to view an MSP as the local fire truck. Available when an emergency happens, they rush in, put out whatever tech fires broke out, and then leave. This is also known as the “break-fix” approach to technical support. However, an MSP can bring many types of value to a small business. In particular, an MSP can function as a strategic partner for a small business. Technology needs to be part of your long-term strategic planning. MSPs have the ability to devote energy to understanding emerging trends that can help your organization develop a “technology roadmap.” This is a long-term strategy document that outlines how and what technology should be used going forward. The roadmap takes a proactive view of technology as a strategic tool for the long-term growth of the business. Individual parts of a technology road map will address specific aspects of the company’s “technology” such as software development, infrastructure upgrades, digital transformation, and product innovation. A technology roadmap that includes product innovation is especially important. Questions to ask in this context would be “can technology improve the delivery of products and services, or improve qualitatively the nature of the product or service itself?” The roadmap may also include research and development initiatives. As part of C-suite plans to stay competitive and thrive in the market, leadership needs to understand what new technologies are available for future innovation.

Here are just a few examples of how an MSP’s specialized staff with expertise can help.

Software Development – Strategic IT should be evaluating the present software applications and addressing improvements and re-designs that will address potential customer demands.

Infrastructure Upgrades as the Business Grows – There are many examples, but a simple one is redundancy. As a business grows, it becomes increasingly important to address redundancy. The larger the business, the more complex the infrastructure becomes. It is important that businesses look throughout the infrastructure and identify the single points of failure that need to be addressed and developing real-time work arounds and disaster recovery plans is an increasingly complex task that requires significant resources and attention.

Digital Transformation – Digital transformation refers to taking tasks and using digital tools to improve efficiency and response. This can mean anything from moving from in-house servers to the cloud, using SaaS, creating online portals for sales and marketing, to just about anything you can imagine. A new example is the use of AI, especially machine learning which can be used to develop more effective inventory planning and offer more precise marketing responses to individual prospects.

Security Roadmaps – A security roadmap is similar to a technology roadmap, but with a very tight focus. Ensuring your data remains safe from cybercriminals, internal error, and software or hardware breakdowns is the goal of a security roadmap. Your data is critical to your business. It is proprietary and it is also very vulnerable to theft. A data breach can be a real threat to the viability of your business. The legal and reputational consequences can take down a small business. A security roadmap can include:

  • Determining what regulations govern your data (HIPAA, GDPR, FERPA, etc.)
  • Developing access protocols
  • Training employees about human vulnerabilities to cybercrimes, such a phishing
  • Creating effective backup procedures, which are particularly important defense against ransomware attacks

Data Management: Everyone knows that data is valuable. The basic business model of some of the largest IT companies hinges partly on the value of data for advertising. But for even the smallest business, significant amounts of data can now be collected. An MSP can help an SMB use that data to tighten inventory, for example. Three ways data helps your business succeed.

Marketing – Data tells you who is interested, when they’re interested, and in what they are interested. Data can tell you where each individual prospect sits in the sales funnel, so your marketing messages reach them exactly where they are. It can also track the performance of your online marketing initiatives.

Forecasting and Sales – Customer Relationship Management applications exist because of the data that can now be collected. They monitor sales efforts, nurture leads, and work to improve customer engagement.

In-house and Operations – Data can track all manner of things in your production of goods or services, identifying where resources are being spent in each step of the process. Data can also be used in scheduling and pricing, although these tools can have human resource and customer relations implications that need to be carefully considered.

In short, there are a lot of areas where technology can be used to not only run your business today but can propel your business forward. Technology that is viewed strategically, not just as a tool to get things done today, can drive revenues and help a SMB remain competitive as the market changes. An MSP has the deep experience and resources to understand your business and contribute to your strategic planning at the C-suite level without requiring the resources necessary to build it up from within.

MSPs can focus on issues you don’t have time for

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MSPs can focus on issues you don’t have time for

Every business relies on technology to function. From simple things like email, VoIP, and the internet, all the way to predictive analytics for inventory and sales, digital technology is at the root of every business. Unfortunately, no matter how much small- to medium-sized businesses may rely on their IT infrastructure to operate, they often try to “get by” with their in-house IT staff to keep things running. In this blog, we will discuss the value a Managed Service Provider brings to an SMB: a value that cannot be replicated in-house.

First, it is important for a business owner to realize that an IT infrastructure is not a static entity. Nothing is “plug-and-play” in today’s business environment. There is no “build it and forget it.” Because everyone relies on technology that must be running 24/7, businesses need to be proactively monitoring the performance and availability of critical infrastructure, such as servers and networks. There are just so many things a business has to worry about. Cyber criminals are always coming up with new threats, so anti-virus software isn’t enough. Consequently, active endpoint monitoring needs to be happening around the clock.

So, why is an SMB limited in its ability to meet all of its technology needs in-house? One reason is management focus. Business owners need to focus on core competencies. They need to focus on running the business and producing revenue-driving goods or services in their area of expertise. Diverting focus to managing an IT team in-house may not be an ideal use of their time. It may also not be an ideal use of their skills. Additionally, resources are limited, and an SMB loses the advantages of economies of scale when it tries to do everything in-house. In a smaller operation, IT staff often need to focus on day-to-day functions, including putting out fires. This limits their time to think strategically and determine ways that technology can innovate and keep the business competitive in the longer run.

So what can an MSP offer that the in-house IT staff cannot?

A Managed Service Provider is staffed by IT practitioners whose sole focus is technology. Many focus only on specific industries. This means that your MSP organization is composed of individuals who have specialized experience and training in one specific area of technology such as cyber security, cloud computing or network infrastructure. MSPs also have the resources to invest in continuous training and professional development. That means keeping up with the latest developments in technology and emerging trends. If focused on one industry, they analyze competitive changes in that industry and how technology can provide strategic advantages for their clients. MSPs also can set aside time for attending conferences, webinars, and networking events to share knowledge and stay ahead in their field. They are also more likely to have the resources to provide their consultants with access to professional publications and newsletters.

Why is this so important? First, analyzing present problems and performing routine maintenance tasks isn’t necessarily “routine.” New threats and changes can create disruption in existing configurations. (Anyone who has downloaded a new software upgrade is aware of that!) Secondly, in-house tech staff, except for those in the largest organizations, are more task focused than strategic. This isn’t due to a lack of awareness of the value of planning and development. It is primarily a resource problem that is inherent to SMBs. Unfortunately, the result is that in-house staff may not be able to contribute at a strategic level, thus limiting the ability of the organization’s leadership to incorporate new technology into long term plans.

Staffing should address risk first and foremost

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For any business, but especially a smaller one without deep pockets, the consequences of some disaster may mean the end of the business. As a result, risk evaluation becomes critical. There are an endless variety of events, from mishaps to major disasters that challenge your viability. Risk management inventories all of the possible risks that could befall the organization and places them in a hierarchy of significance. At the top are single points of failure disasters or extreme events that would shut down the business, at least temporarily. Risk management then works to channel limited resources toward mitigating the most serious risks. Here are some examples of risk in the IT area that could be especially damaging if left unprotected

Data Security and Cybercrime –

  1. Loss of data – Failed backups or human error can lead to lost data. Every business needs to have the IT expertise to ensure that quality backups are maintained, preferably in real-time
  2. Data breaches – More significantly, data is constantly at risk from crime. From malware to ransomware, viruses and cyber attacks can destroy a small business. Consequently, quality IT support is most critical in this area. It should be an issue of highest priority.

Hardware redundancy – Your entire physical IT infrastructure represents a vulnerability. Single points of failure could shut down your business. Proper design of your infrastructure, and 24/7 monitoring of it is, again, a risk mitigation factor. How much evaluation has been done to determine your level of risk?Natural and human-made disasters – How prepared is your IT infrastructure to continue operations in the event of a flood, fire, or natural disaster that prohibits access to your physical location? How would you handle a long-term power of broadband outage? IT professionals skilled in disaster recovery can help you mitigate the risk in the face of a major event.

The point here is not to list all the possible risks you face, but to recognize that IT support should be focused on the most critical areas. Whether you bring them in-house or use the services of an MSP, resources should be directed first at areas where the risk is greatest.

How can an MSP help support a risk-focused IT strategy?

  1. Hiring individual in-house support can be expensive and slow – Given the tight labor market, finding ideal candidates can be exceptionally difficult, and as a consequence, too expensive. An MSP represents a faster way to bring on support and can be utilized only when and where the most critical services are needed.
  2. Up-to-date support – Over-worked in-house IT staff in a small company may be too busy putting out fires to keep up with the latest developments in specific corners of their field. As a result, you may lack the knowledge depth needed on narrow but critical areas. IT is a very broad field, and only a diverse IT team has the depth to cover all of the different areas. With an MSP, you don’t have to worry about how technology is changing. A good MSP will not only be up-to-date with the latest in tech but also advise you on what tech changes you need to make to stay ahead.
  3. Scalability – The size of your in-house IT support staff is, in the short term, static. If you experience peak demand times, resources can be stretched to the point of being overwhelmed. .Choosing a managed services provider, however, provides the flexibility to scale up or scale down your IT investment to suit your business needs.
  4. 24/7 monitoring and availability – Until your organization gets big enough, an in-house IT staff cannot be available 24/7. Nor can it provide 24/7 monitoring for that part of your business that must be functional all the time. An MSp has the resources, because of economies of scale.

    In the end, don’t think of IT support as “IT Hiring” instead, think of it as staffing. What is the best use of limited resources to meet your most immediate vulnerabilities? That is the best perspective to take on IT support when resources are limited.

Data backup planning: 10 best practices for protection

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I was this article today and thought I would share & add my two cents worth.

For most organizations, loss of business data could spell disaster. Possible outcomes include reputational damage, regulatory penalties, loss of competitive advantage and damage to customer service. Ultimately, it could mean the end of the business.

 

Here’s a look at the top five tape storage backup and recovery tips of 2009. Learn about tape backup and tape trends in 2009 with these top tips.

No business wants to lose data — of any kind — so it’s essential that all relevant data and databases are protected. The most effective way to achieve that goal is to establish data backup planning procedures with secure technology that not only protects data, but enables it to be quickly and securely accessible.

Here are 10 best practices for optimizing data backup planning activities.

Establish data backup, data retention and data destruction policies. These three policies comprise the foundation of a secure data backup program. Policies are also essential when an audit is being conducted. Data backup translates to the process of identifying data to be backed up, the frequency and timing of backups, the tools and technology to be used for backups, and the process for accessing backed-up data. Data retention defines what data will be retained, the format in which the data is stored and the duration of the storage. Finally, data destruction defines what data is to be destroyed, when it takes place, and the process for destroying the data and the media on which it is stored.

Plan for dramatically increasing amounts of data. Regardless of what your current data storage requirements are, plan your backup needs on the basis that your capacity is likely to grow annually. Whatever storage resources you have in place now — whether on-site or remote/cloud — be sure you can scale quickly and cost-effectively if needed.

Ensure backed-up data is secure and protected from unauthorized access. We have seen far too many examples of cybersecurity breaches where large amounts of data are stolen or compromised. Whether data is stored on-site or remotely, ensure the resources needed for confidentiality, integrity and availability enable data to be protected from unauthorized access, prevent alterations or changes, and allow access anytime and from anywhere via secure technologies.

Build a backup environment composed of multiple elements. While many organizations still use on-site physical data storage arrangements, such as file servers, NAS and tape, the growth and acceptance of remote and cloud-based storage options are significant. Costs for remote storage make those options increasingly affordable, and assuming their security arrangements are robust, remote storage is a major best practice. The 3-2-1 Rule for data backup planning states there should be at least three copies of data available, stored on at least two storage devices and that at least one of those devices is located remotely. Major cloud storage providers, such as Amazon, IBM and Microsoft, offer an array of options and pricing plans.

Optimize backup plans and procedures to business requirements. It’s simple to have a backup program that requires once-daily backups of incremental data changes and once-weekly backups of all data. But if your organization is subject to regulatory requirements, you may need to have a backup arrangement for the regulated data and another one for other business data. Some data may need to be backed up or replicated almost immediately, while other data can be backed up daily or even weekly. Your data backup program should be based on your business needs.

Back up all your operating environments. Today’s businesses use a variety of operating environments. The key trend is to virtualize critical business operations. In such environments, it is essential that backup programs are powerful, cost-effective, secure and fast. Naturally, such environments have a cost associated with them. Take a close look at the total cost of ownership when conducting your data backup planning.

Consider tape backup. Sophisticated remote and cloud-based data backup services can be costly, whereas tape can be a cost-effective alternative, especially for data that is not needed daily or even hourly for business operations. [This point couldn’t be more off. Yes, tape is cheap but 50% of tape recoveries fail.  Even today after many advances and capacity 50% still fail for ALL sizes of organizations over the last 50 years]

Employ a backup architecture that supports data compression and deduplication to reduce infrastructure needs. With ever-increasing volumes of data to be stored, consider arrangements to conserve storage requirements, such as data compression and deduplication. The cost for such technologies may help defer a major — and costly — investment in backup technology.

Implement fast and secure access to backed-up data. With the investments being made in backup infrastructures, a key component is to have technology that speeds up the ability to find and access data that has been backed up.

Test backup plans regularly. No matter how robust your backup strategy is or how much diversity is in place for storing data, it’s still essential to test your backup plan, especially if a disaster has occurred. Just as a technology disaster recovery (DR) plan should be tested at least annually, so should your data backup plan. Ideally, the data backup planning element should be part of a DR test.

Overall a good article. Unfortunately, almost all organizations that I encounter before I get involved don’t follow all the most important pieces, follow-up, test and check to make sure it will work when you need it.

Mirrored Storage | Secure CLOUD Solutions for Business | mirroredstorage.com
Mirrored Storage provides cloud backup, cloud storage and a full range of Information Technology services to businesses in Dallas, Fort Worth and surrounding area.
By John Neibel | mirroredstorage.com

World Backup Day: Is it needed or not? Tech experts share their views

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Tech experts react to annual World Backup Day.

Source: http://www.cbronline.com/news/cybersecurity/world-backup-day-needed-not-tech-experts-share-views/

World backup day

As we reach the annual World Backup Day of the year, it is important to focus on the importance of backing up to avoid losing important files that could have been saved with a simple back-up procedure.

I, for one totally know how this feels following my recent incident of dropping my phone down the toilet, to which the phone became instantly inactive losing over 2000 pictures, files, A LOT! All of which could have been saved if I had just backed up to cloud, but yes I’ve learnt the hard way.

So now here’s the question- shouldn’t back-up day be every day? Does a day dedicated to it really express its true importance and effects?

Well, CBR put together a list with what some experts in this field have to say to answer this mystery.

 

GDPR

In aid of raising awareness of the risks of losing data and what can be done to prevent it, Cloud computing company, Rackspace shares its views on the importance of UK businesses backing up their data.

Read more: How Organisations Should Be Preparing for the GDPR

Lillian Pang, Senior Director of Legal and Data Protection Officer, Rackspace said: “Every day data becomes more valuable to businesses, with more and more created at an ever-increasing speed. While the message to ‘back up’ data is beginning to resonate, this in turn means that businesses are up to their necks in large amounts of data that needs protecting. And this is just the data they know about, without even thinking of what is going on in shadow IT.

GDPR“Initiatives like World Backup Day serve as a timely reminder to businesses not only of the need to back up data, but also to protect and carefully manage this invaluable asset. Like all risk based strategies, businesses must know what really needs to be backed up in the first place. In other words, businesses must understand what the ‘mission critical data’ actually is.

 “The sheer scale of data in circulation means that a simple backup tool is no longer enough in minimising the risk of valuable file or database goes missing or becoming corrupted. In addition, the process of backing up data has become more complex than it used to be because companies are more conscious than ever of the compliance regulations they have to adhere to.

“ If processes aren’t in place to meet legislation like GDPR, it’s not just reputational damage that organisations need to worry about – high fines could also have a significant business impact. Businesses need to dedicate time and resource to implement and execute on the processes in place for identifying and responding quickly to system degradations or failures.”

 

Disaster Recovery

In response to the importance of regular backups, Cloud service provider, iland shares the idea that backing up data is an easy and hassle-less procedure that can be done daily or any day of the week. Still yet, many organisations and individuals ignore the process for different reasons.

Brian Ussher, President and Co-Founder, iland said: “On World Backup Day, it’s a good time to recognise how far the market has come in protecting mission-critical business data. The scalability, flexibility and on-demand nature of the cloud means that backup and DR strategies that were previously only available to large enterprise customers are now also within the reach of small and medium sized businesses.

“Indeed, many of our customers have evolved from onsite backup to cloud backup to a full cloud-based disaster recovery strategy.  While risks ranging from the dramatic; hurricanes, storms and ransomware attacks to the mundane; power outages, unauthorised changes and human error are only increasing, companies of all sizes can be confident that the technology and expert assistance is available to help them achieve IT resiliency and business continuity.”

What do Veeam and Hitachi Data Systems have to say?

Data Centre Action

Again, in response to World Back up Day itself, many look at the risks of making organisations back up on the same day. Not only could it cause a crash in backup locations, but who can be so sure that the process of large amounts of data transfer at once will not cause users files to end up in different locations.

This is why files should consistently be stored in secure locations.

Jon Leppard, Director, Future Facilities said: “A comprehensive backup policy should involve keeping copies of data on a local server or hard drive, but most importantly it should also be stored in an external location –usually a datacentre. But even datacentres have capacity limits on the volume of data they can store at any one time. If everyone were to back up at the same time there would be considerable pressure on network bandwidth and global data centre capacity.

“Data centre operators must ensure they have a backup strategy in place, in terms of predicting the impact of a sudden spike in demand. After all, backup must be failsafe, or it is of little value. With that in mind, maybe encouraging everyone to backup on one day of the year is not the right approach.”

 

Availability Gap

As we have a specific day set aside to encourage backing up, it should be just as important to demand continuous availability, especially as businesses are now required to adjust to become the Always-On enterprise to allow 24/7 availability.

For this reason, it is advised that World Availability Day should be imposed the day before World Backup day and should also be given more awareness, according to Veeam.

Richard Agnew, VP NW EMEA, Veeam said:  “In today’s connected world, businesses need to ensure availability to avoid a breakdown in operations.

“The recent AWS outage (which took down many large websites for several hours) paints a clear picture that businesses cannot afford to have unavailable data. Not only does brand reputation take a toll, businesses are also left out of pocket. Organisations have become more aware of the dreaded ‘availability gap’ emerging – which includes data loss, extended recovery times, unreliable data protection, and a lack of knowledge of the IT environment leading to unplanned issues and downtime.

“Organisations have implemented innovative solutions and planning which needs to be complemented with processes that can ensure availability at all times. With AI, machine learning and the Internet of Things driving IT modernisation, it’s imperative that data and functionality is protected at all times, and that’s why having a secure website is important, but you can achieve this with the right hosting, and if you don’t know how to host a websites there are guides such as the Introduction to Web Hosting site you can find online and is perfect for this purpose.

“The boardroom discussions need to evolve from the backup and recovery strategy to availability. It’s high time for businesses to take action and introduce an IT strategy that ensures their business is Always-On 24/7.”

 

Data Storage

For businesses especially, secure enterprise data storage should be of key importance especially considering the upcoming GDPR effects which are due to take place.

Steve Lewis, CTO UK&I, Hitachi Data Systems said: “With just a year to go before organisations operating in the EU must become GDPR-compliant, it’s now more important than ever for companies to focus on safely and securely storing organisational and customer data.

“The amount of data captured by businesses every day can be a huge asset, unlocking valuable insights and creating competitive advantage. However, this same information can also cause serious headaches for those tasked with securely storing and managing it – and GDPR is putting a time limit on the need to get this right.

“As a result, it’s no surprise that many organisations are looking to new solutions to help them navigate the regulatory landscape – with Data Protection Officers increasingly being hired to guide organisations and provide a bridge between the IT department and the boardroom, and companies looking for technology solutions to help them better manage and govern the data they hold.”

Cyber Security Breaches at SMB’s in 2017

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I read a very interesting article about 2017 predictions for SMB’s closing due to Cyber Attacks.  Businesses surveyed concerns have risen concerning their technology, email and even documents which can be in Word format or PDF which you can format with an sodapdf software .

It’s not just big firms like Target or Home Depot that need to worry about cyber security. Forty-three percent (43%) of all cyberattacks target SMBs.(1) Not surprisingly, our data shows they are increasingly concerned about the safety of their company’s technology and files. Most SMBs don’t have in-house experts to deal with breach issues, and the average recovery cost is $36,000. Sadly, 60% end up having to close their doors within six months of the breach (2). In 2017, this could add up to 550,000 business failures.

Sources: (1) Symantec Internet Security Threat Report 2016; (2) National Cyber Security Alliance 2016; Bank of America SBO Report 2015; The Business Journals SMB Insights; E = predicted estimate/preliminary data from SMB Insights 2017

The ONLY TRUE WAY to protect your business is with services like Data Protection solutions like we provide to our clients.  We can also help with protecting your network and many other aspects with our Proven Technology Services specifically out Network Services.

Mirrored Storage | Secure CLOUD Solutions for Business | mirroredstorage.com
Mirrored Storage provides cloud backup, cloud storage and a full range of Information Technology services to businesses in Dallas, Fort Worth and surrounding area.
By John Neibel | mirroredstorage.com